At Arden University we want to make a difference

At Arden University, our vision is to make education more accessible, engaging and beneficial to people everywhere.

Arden University is undergoing an exciting phase of rapid expansion and significant transformation, developing new programmes, driving an industry-leading learner experience and rolling out our innovative ‘compressed-blended’ full time degrees at study centres in several new locations across the UK and internationally.

One of our core brand values is ‘Innovation’ and we pride ourselves on the high quality, innovative learning materials and leading pedagogy. We recognise that the pressures of a hectic, modern life often means our students are constrained - by location, cost, and family/caring commitments or simply time. By delivering our degrees, masters and MBAs using a variety of online, classroom and leading edge learning content, we have been able to support a wide range of students to achieve their ambitions and benefit from Higher Education in pursuit of new employment opportunities and career progression.

Current vacancies

Computing Tutors - now accepting applications

Post Title: Blended Learning Tutors (self-employed and part-time)

Programme of Study: Foundation, Undergraduate and Postgraduate

Post Responsible to: Director of Programmes

Vacancy: Module tutors (Blended Learning)

Delivering at our London or Birmingham or Manchester campus, you will be tutoring Arden University blended learning students by utilising a range of innovative learning materials and resources. Arden currently has tutoring opportunities at levels 0 through to level 7 covering a range of subject areas including:


Healthcare Management,

Business/MBA,

Computing,

Psychology/Criminology,

Law,

Accountancy and Finance,

Project Management,

IT Security management,

Strategic Marketing,

Tourism,

HRM


Essential Criteria

  • Possession of UK-recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area;
  • Experience of teaching and assessing at Level 4 and above within the UK HE sector;
  • Experience of delivering distance learning products e.g. Blackboard, WebCT, Moodle, Google sites;
  • Be able to demonstrate proven teaching excellence.

Desirable criteria

  • Experience of developing learning materials for an online environment;
  • A recognised teaching qualification e.g PgCHE;
  • A PhD or working towards one;
  • Ability to attend occasional staff training events,

This is an exciting time to join a University that represents the future of Higher Education.

How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.


Graphic Design Tutors - now accepting applications

Post Title: Distance Learning Tutors (self-employed and part-time)

Programme of Study: Undergraduate - Graphic Design

Post Responsible to: Director of Programmes

Vacancy: Module tutors (Distance Learning)


Working from home, you will be tutoring Arden University distance learning students by utilising a range of innovative learning materials and resources. Arden currently has tutoring opportunities at levels 4 through to level 7 in Graphic Design.

Essential Criteria

  • Possession of UK-recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area;
  • Experience of teaching and assessing at Level 4 and above within the UK HE sector;
  • Experience of delivering distance learning products e.g. Blackboard, WebCT, Moodle, Google sites;
  • Be able to demonstrate proven teaching excellence.

Desirable criteria

  • Experience of developing learning materials for an online environment;
  • A recognised teaching qualification e.g PgCHE;
  • A PhD or working towards one;
  • Ability to attend occasional staff training events,

This is an exciting time to join a University that represents the future of Higher Education.

How to apply

If you are interested in this role, please apply using our short application form here.

For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.

Module Authors/Module Developers (Graphic Designers)

Post Title: Blended Learning Tutors (self-employed and part-time)

Programme of Study: Foundation, Undergraduate and Postgraduate

Post Responsible to: Director of Programmes

Vacancy: Module tutors (Blended Learning)

Delivering at our London or Birmingham or Manchester campus, you will be tutoring Arden University blended learning students by utilising a range of innovative learning materials and resources. Arden currently has tutoring opportunities at levels 0 through to level 7 covering a range of subject areas including:


Healthcare Management,

Business/MBA,

Computing,

Psychology/Criminology,

Law,

Accountancy and Finance,

Project Management,

IT Security management,

Strategic Marketing,

Tourism,

HRM


Essential Criteria

  • Possession of UK-recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area;
  • Experience of teaching and assessing at Level 4 and above within the UK HE sector;
  • Experience of delivering distance learning products e.g. Blackboard, WebCT, Moodle, Google sites;
  • Be able to demonstrate proven teaching excellence.

Desirable criteria

  • Experience of developing learning materials for an online environment;
  • A recognised teaching qualification e.g PgCHE;
  • A PhD or working towards one;
  • Ability to attend occasional staff training events,

This is an exciting time to join a University that represents the future of Higher Education.

How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.


Module Authors/Module Developers - now accepting applications

Working from home, on a self-employed part time basis, you will be developing high quality and innovative learning materials across a range of media, managing your time effectively to meet specified deadlines. We are currently seeking module authors who will work closely with our module development team in the creation of modern, high quality on-line learning resources. Arden currently has authoring opportunities at level 0 through to level 7 covering a range of subject areas including:


Healthcare Management,

Psychology,

Criminology,

Law,

Sociology,

Accountancy,

Finance,

Project Management,

Operation Management/Strategy,

HRM,

Data Analytics,

Telecommunications,

IT Security,

Graphic Design,

Cyber Security,

Wireless and Internet Security

Computing


Potential authors should have UK recognised academic qualifications in excess of the level they wish to be considered for, should be able to create materials using software packages such as Prezi, PowerPoint etc., be able to record podcasts, have experience of delivery within the HE sector or significant relevant industry experience. Ideally you will be able to demonstrate experience of developing learning materials for online environments.


Personal Profile


You are likely to have authoring experience and a real passion for delivering excellent and innovative learning resources. You will be able to apply Arden’s pedagogical model to the resources you create and have an appreciation of the learning needs of students. When required you will be able to collaborate with academic colleagues or broader business processes.

This is an exciting time to join a University that represents the future of Higher Education.


A description of the role is also available here (PDF)


How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.

Blended Learning Tutors (London/Birmingham/Manchester) - now accepting applications

Post Title: Blended Learning Tutors (self-employed and part-time)

Programme of Study: Foundation, Undergraduate and Postgraduate

Post Responsible to: Director of Programmes

Vacancy: Module tutors (Blended Learning)

Delivering at our London or Birmingham or Manchester campus, you will be tutoring Arden University blended learning students by utilising a range of innovative learning materials and resources. Arden currently has tutoring opportunities at levels 0 through to level 7 covering a range of subject areas including:


Healthcare Management,

Business/MBA,

Computing,

Psychology/Criminology,

Law,

Accountancy and Finance,

Project Management,

IT Security management,

Strategic Marketing,

Tourism,

HRM


Essential Criteria

  • Possession of UK-recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area;
  • Experience of teaching and assessing at Level 4 and above within the UK HE sector;
  • Experience of delivering distance learning products e.g. Blackboard, WebCT, Moodle, Google sites;
  • Be able to demonstrate proven teaching excellence.

Desirable criteria

  • Experience of developing learning materials for an online environment;
  • A recognised teaching qualification e.g PgCHE;
  • A PhD or working towards one;
  • Ability to attend occasional staff training events,

This is an exciting time to join a University that represents the future of Higher Education.

How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.


Insight and Propositions Development Manager

Job Title: Insight and Propositions Development Manager

Line Manager: Group Marketing Director

Department: Marketing

Salary: Competitive

(Full Time, but also consider 3-4 day/week dependant on experience at pro rata)


Overview of Role

Arden University is a challenger brand within the higher education sector. In 2015, the brand was awarded University status and has been growing at a fast rate ever-since and has ambition to continue to grow even faster. A strong heritage in distance online learning, the university has begun to make significant in-roads by offering a blended mode of learning with fixed 2-3 days face-to-face tutoring in one of our study centres combined with online learning. This is providing students a more flexible approach so they can continue to earn whilst they learn or/and take care of other responsibilities such as family.

The university now has 5 study centres across the country in London(x3), Birmingham and Manchester with plans for new locations in the pipeline. They also have an international presence in Dublin, Prague and Berlin.

Arden is part of much larger education provider, Global University Systems (GUS), with other education brands in the group including University of Law.

As the company grows the company is looking to bolster their marketing capability. Very recently, a new Group Marketing director has joined the business and this new role will report into him. This is an exciting time to join the business as it looks to establish a new disruptive brand in this sector. To reflect their recent success and ambition, they have outgrown their current head office and are about to move into a new 2 floor office on the outskirts of Coventry with easy access from A46/M40/M6/M69.

In order, to achieve the growth ambition, the senior management team has recognised the importance of up-scaling the level of insight within the business to help drive the right decisions around customer targeting, brand value proposition development (including course development and mode of learning), as well as, understanding and improving performance whether it be student acquisition or student progression having enrolled.

The successful candidate will be very accomplished at building collaborative relationships with key stakeholders, in particular the Head of Student marketing, Head of Digital and the Business Development Director.

Key goals:

  • Manage the annual brand tracking and identify key actions.
  • Identify the key insight gaps within the business and develop a roadmap of research projects.
  • Manage a range of insight projects including:
    • Further enrich our customer segmentation and understanding of their motivations with the aim of developing and testing value propositions.
    • Assessment of national and international geographical opportunities for new study centres.
    • Support proposition development - course programme and mode of learning development.
    • Understanding student feedback so to drive improvement of student experience and progression.
    • Competitor landscape analysis and build insight around wider higher education trends.
    • Find insight to help drive marketing content.
  • Support our ambition to grow the blended learning study centres with insight (analysing data, local market research)
  • Manage the ongoing management of data within the business and dashboard communication with stakeholders. Critically identifying insight within the data at the same time to help direct performance improvement
    • Marketing and admissions funnel data (enquiry through to enrolment)
    • Student progression by segments and modes
  • Manage a team of 2 and external agencies.

The candidate:

  • Experienced in managing insight for a commercial business.
  • Managed research agencies (qual and quant)
  • Familiar with brand development insight
  • Comfortable with analysing the commercial data
  • Strong track record of stakeholder management
  • Keen eye on effective means of communicating and sharing insight, confident in report writing and presenting to senior management.

To apply, please send your CV and a covering letter to vacancies@arden.ac.uk.

Head of Student Marketing (Brand & Campaigns)

Job Title: Head of Student Marketing (Brand & Campaigns)

Line Manager: Group Marketing Director

Department: Marketing

Salary: Competitive


Overview of Role

Arden University is a challenger brand within the higher education sector. In 2015, the brand was awarded University status and has been growing at a fast rate ever-since and has ambition to continue to grow even faster. A strong heritage in distance online learning, the university has begun to make significant in-roads by offering a new blended mode of learning with fixed 2-3 days face-to-face tutoring in one of our study centres combined with online learning. This is providing students a more flexible approach so they can continue to earn whilst they learn or/and take care of other responsibilities such as family.

The university now has 5 study centres across the country in London(x3), Birmingham and Manchester with plans for new locations in the pipeline. They also have an international presence in Dublin, Prague and Berlin.

Arden is part of much larger education provider, Global University Systems (GUS), with other education brands in the group including University of Law.

As the company grows the company is looking to bolster it’s marketing capability. Very recently, a new Group Marketing director has joined the business and this new role will report into him. This is an exciting time to join the business as it looks to establish a new disruptive brand in this sector. To reflect their recent success and ambition, they have outgrown their current head office and are about to move into a new 2 floor office on the outskirts of Coventry with easy access from A46/M40/M6/M69.

As Head of Student Marketing, your primary focus will be to champion and drive the student centric growth, particularly of the new blended learning study centres. You will develop an insight driven strategy to raise brand awareness and consideration, as well as, delivering a further step-change in the numbers of applications to study at Arden University.

Key element of the role is to provide a holistic view of marketing strategy and management of the marketing plan for student growth. Providing direction for the student centric plan; integrating insight, offline and online, as well as, working with internal stakeholders (in particular the digital team and Blended student centre teams) and external agencies to deliver the plan.

As the business grows, there will be opportunities to grow with the business and we are looking for an individual who can take on more responsibility over-time.

Key goals:

  • Develop and implement marketing strategy for the Blended learning study centres.
  • Manage the annual integrated plan – encompassing all media and channels.
  • Provide strategic direction for the digital team that will manage the execution of PPC, SEO, display, social media, email and website content.
  • Work closely with creative and media agencies in developing plans.
  • Manage delivery of offline marketing activity (print, events, radio, screen).
  • Monitor and report on the delivery of key KPIs - awareness & consideration scores, pipeline build, engagement KPIs around website visits, enquiries, applications and enrolment.
  • Support the Group Marketing Director in developing clarity around overall brand direction and customer targeting.
  • Work closely with the Insight Manager to understand insight gaps and find the insight to help drive the strategic and content plans. Closely seek to understand the motivations for various target customer segments.
  • Provide leadership within the team – directly and indirectly.

Arden are looking for someone who will be extremely motivated by the opportunity to be part of and help drive a fast-track growth plan. Transforming a relatively unknown brand into a brand that students are talking about. They should have +5 years’ experience in a marketing team, managing budgets, people and customer centric integrating marketing plans. A proven track record of getting results.

To apply, please send your CV and a cover letter to vacancies@arden.ac.uk.

Blended Learning Lecturers - Berlin

Post title: Lecturer

Programmes: MSc Project Management, MSc Data Analytics and Marketing, MSc IT Security Management

Location: Berlin, Germany

Contracted (with potential move to permanency)

Closing date: 11th December 2017


Arden University is the first online University to be accredited in the UK for over half a century. It offers an exciting range of postgraduate programmes delivered through blended learning through a network of study centres including a new centre in Berlin. Applications are sought from experienced tutors interested in delivering high quality blended learning to support our students in Berlin.

Programmes will be delivered in Project Management; IT Security; and Data Analytics and Marketing, and lecturers able to deliver in these areas are required.

In the first instance contracts will be available on an hourly paid basis with the potential to develop into permanent posts as the programmes grow.

Post Title: Lecturer

Subject Pathway: Management / Computing

Programme of Study: MSc Project Management, MSc Marketing and Data Analytics, MSc IT Security Management

Closing Date: 11th December 2017

Interviews: 18 – 19 December 2017

Interviews will be held in the first instance in Berlin on 18 – 19 December 2017. Applicants should state whether they are available on that date.

Start Date: February 18

Project Management Modules

  • Project Management Techniques
  • Management of Projects
  • Project Analytics
  • Sustainability in Theory and Practice
  • Data Handling and Decision Making
  • Quality Management

Data Analytics and Marketing Modules

  • Strategic Marketing
  • International Marketing
  • Mastering Metrics
  • Digital Strategy
  • Data Handling and Decision Making
  • Data Visualisation and Interpretation

IT Security Management Modules

  • Technology and Trend Monitoring
  • Information Security Strategy Development
  • Risk Management
  • IT Security Management
  • IS Governance
  • Cloud Systems and Applications


Essential criteria

  • Possession of recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area
  • Experience of teaching and assessing at the appropriate level
  • Willingness to attend training sessions
  • Fluency in English
  • High level IT skills

Desirable criteria

  • Experience of delivering on a blended learning basis with the use of a VLE e.g. Blackboard, WebCT, Moodle, Google Sites
  • Understanding of UK quality assurance processes
  • Experience of module/ course design at HE level

Location

GISMA Business School

ARDEN University UK / Campus Berlin

Postdamer Straße 180 – 182

10783 Berlin, Germany

Salary

50-60 euro per hour plus additional payment for marking. Payment is through monthly invoice.

Hours

Each module will require three hours classroom support per week plus some online support. Modules may run more than once per week. It will not be possible to specify times until end of January.


How to apply

If you are interested in this role, please apply using our short application form here.

For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.

Closing date for applications is 11th December 2017. We look forward to receiving your application.

Student Support Co-ordinator - Tower Hill, London

Job Title: Student Support Co-ordinator

Location: Tower Hill, London

Full-time (37 hpw Monday-Friday) occasional evening/weekend work/ravel to Coventry Head Office/other Study Centre locations.

Closing Date: 15th November


The post-holder will report to the Student Support Manager and be responsible for the end-to-end support of Blended Learning students, focusing on student experience, progression and retention. Working as part of a team delivering proactive support, advice, information and guidance to students from the point of enrolment through to graduation ensuring the highest levels of support is provided.

Behavioural competencies

  • Enthusiasm/passion for delivering excellent customer service.
  • Proactive attitude to task completion/problem resolution.

Has the ability to:

  • Plan/prioritise tasks effectively.
  • Work to deadlines.
  • Collaborate with others to achieve agreed objectives but also to work on own initiative.
  • Learn quickly new skills/procedures and apply them to the job.
  • Deal with difficult/sensitive issues with tact and diplomacy.
  • React quickly to circumstances as they arise.
  • Deal with individual situations appropriately.

Requirements

Essential:

  • Experience in a customer advisory/administrative role
  • Excellent IT skills including the use of databases, spreadsheet and word-processing software.
  • Excellent oral and written communication skills, including a high level of accuracy and good presentation of work.

Desirable:

  • Educated to degree-level or equivalent/able to demonstrate relevant administrative experience.
  • An understanding of Higher Education.
  • Experience in supporting
    • Students with special educational needs and disabilities.
    • Students funding studies through student finance.


Staff will be subject to a Disclosure and Barring Service (DBS) check as part of the recruitment process.


To apply, please send your CV and cover letter to vacancies@arden.ac.uk.

Closing date for applications is Wednesday 15th November 2017.

Director of Student Achievement

Job title: Director of Student Achievement

Closing date: 22nd November 2017


Are you a leader of student support services or customer experience, with a vision for delivering excellence at every stage of the student lifecycle? We want to hear from you!

Here at Arden, we believe in doing things differently and right now, we are looking for a Director of Student Achievement to help us game-change our delivery of student support services across the University. We believe in students as partners and are on a journey to create a best in class student experience that combines automation, personalisation and relationship building to give our diverse students the best chance of success in their studies.

You will be working with a talented and passionate team who will bring you big ideas and strong commitment. They need a manager who will listen, champion students and continuously improve how they deliver, using student data and feedback, input from the team and creative thinking. You will place our student’s needs at the heart of the University’s operations and drive improvement and innovation through inspiring communication, strong project management and the credibility and clout to bring stakeholders across the organisation with you.

Arden University: Who are we?

At Arden University our vision is to make education more accessible, engaging and beneficial to people everywhere. Since our launch in 2016, we have become a well-respected, multiple award nominated and ground-breaking new entrant to the University sector and have gone from being a well-established partner to traditional Universities, to a five-campus university in our own right, with online and blended learning modes leading the way in flexible Higher Education.

One of our core brand values is ‘Supportiveness’ and we pride ourselves on the relationships we build with our learners and the way our Student Support team nurture students to help them realise their potential. We recognise that the pressures of people’s hectic, modern lives often means our students are constrained - by location, cost, family/caring commitments or simply time. By making our degrees, masters and MBA programmes available through both online distance learning and flexible on-campus ‘blended’ study, we have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education.

Director of Student Achievement

You will be an experienced people-manager who has managed teams that place customer care at the heart of their process and improved satisfaction, advocacy and/or other key performance measures. We support our students through a range of channels including email, telephone and face to face, so your written English will need to be excellent and experience of service delivery in a variety of formats will be helpful.

As well as the support team at our Headquarters in Coventry, you will oversee five campus-based support teams, so occasional travel to Birmingham, Manchester and London will be necessary.

Day to day responsibilities will include managing and reporting on student queries, complaints and feedback, supporting and developing the team, representing the student view in a variety of committees and boards and crucially, driving improvements to service delivery that have measurable impact on student outcomes, primarily retention, progression and completion of qualifications.

This is an exciting time to join a University that represents the future of Higher Education – please get in touch via vacancies@arden.ac.uk to receive a fuller job specification, or send your CV and a cover letter to apply.

Closing date for applications is 22nd November 2017.

Head of External Regulation and Compliance

Job Title: Head of External Regulation and Compliance

Location: Coventry

Permanent, full-time

Salary: Competitive

Closing date: 30th November 2017


Arden University’s ambition is to make Higher Education more accessible, engaging and beneficial to people everywhere. Securing taught degree-awarding powers and university status has reiterated Arden's position as a progressive organisation with plans to disrupt the HE sector through innovation. With around 6,500 online students, over 50% of whom are overseas, and new campuses in the UK and abroad set to open, Arden University is growing.

About the role

Arden University wishes to appoint a Head of External Regulation and Compliance who is cognisant of the legal and regulatory requirements within which an independent UK university operates and can demonstrate extensive relevant experience within a regulatory environment. Reporting to the Registrar and managing the Student Data Team, the Head of External Regulation and Compliance will ensure fulfilment of all external regulatory requirements placed upon the university, including student data reporting, monitoring procedures by government departments and agencies, professional/regulatory body requirements and compliance with relevant legislation, to ensure continued maintenance of Arden's status in the UK HE sector.

The successful candidate will be a highly motivated and experienced administrator with the proven ability to manage staff, to negotiate and influence across an organisation, and to build effective relationships with key internal and external stakeholders. Experience of working with HEFCE, HESA, ESFA and/or QAA will be advantageous. A commitment to achieving the highest possible quality of learning opportunities and academic standards for students in higher education is essential.

Arden offer a comprehensive range of company benefits, including; BUPA Cash Plan, 5% monthly pension contributions, free on-site parking, childcare vouchers, life insurance, and a generous Friends and Family Discount on all Arden courses.

If you are interested in joining the Arden team, please apply to vacancies@arden.ac.uk, sending through a copy of your CV and a covering letter supporting your application.

Closing date for applications is 30th November 2017.

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