At Arden University we want to make a difference

At Arden University, our vision is to make education more accessible, engaging and beneficial to people everywhere.

Arden University is undergoing an exciting phase of rapid expansion and significant transformation, developing new programmes, driving an industry-leading learner experience and rolling out our innovative ‘compressed-blended’ full time degrees at several new campus locations across the UK and internationally.

One of our core brand values is ‘Innovation’ and we pride ourselves on the high quality, innovative learning materials and leading pedagogy. We recognise that the pressures of a hectic, modern life often means our students are constrained - by location, cost, and family/caring commitments or simply time. By delivering our degrees, masters and MBAs using a variety of online, classroom and leading edge learning content, we have been able to support a wide range of students to achieve their ambitions and benefit from Higher Education in pursuit of new employment opportunities and career progression.

Current vacancies

Module Authors/Module Developers - now accepting applications

Working from home, on a self-employed part time basis, you will be developing high quality and innovative learning materials across a range of media, managing your time effectively to meet specified deadlines. We are currently seeking module authors who will work closely with our module development team in the creation of modern, high quality on-line learning resources. Arden currently has authoring opportunities at level 0 through to level 7 covering a range of subject areas including:


Healthcare Management,

Psychology,

Criminology,

Law,

Sociology,

Accountancy,

Finance,

Project Management,

Operation Management/Strategy,

HRM,

Data Analytics,

Telecommunications,

IT Security,

Graphic Design,

Cyber Security,

Wireless and Internet Security

Computing


Potential authors should have UK recognised academic qualifications in excess of the level they wish to be considered for, should be able to create materials using software packages such as Prezi, PowerPoint etc., be able to record podcasts, have experience of delivery within the HE sector or significant relevant industry experience. Ideally you will be able to demonstrate experience of developing learning materials for online environments.


Personal Profile


You are likely to have authoring experience and a real passion for delivering excellent and innovative learning resources. You will be able to apply Arden’s pedagogical model to the resources you create and have an appreciation of the learning needs of students. When required you will be able to collaborate with academic colleagues or broader business processes.

This is an exciting time to join a University that represents the future of Higher Education.


A description of the role is also available here (PDF)


How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.

Blended Learning Tutors (London/Birmingham/Manchester) - now accepting applications

Post Title: Blended Learning Tutors (self-employed and part-time)

Programme of Study: Foundation, Undergraduate and Postgraduate

Post Responsible to: Director of Programmes

Vacancy: Module tutors (Blended Learning)

Delivering at our London or Birmingham or Manchester campus, you will be tutoring Arden University blended learning students by utilising a range of innovative learning materials and resources. Arden currently has tutoring opportunities at levels 0 through to level 7 covering a range of subject areas including:


Healthcare Management,

Business/MBA,

Computing,

Psychology/Criminology,

Law,

Accountancy and Finance,

Project Management,

IT Security management,

Strategic Marketing,

Tourism,

HRM


Essential Criteria

  • Possession of UK-recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area;
  • Experience of teaching and assessing at Level 4 and above within the UK HE sector;
  • Experience of delivering distance learning products e.g. Blackboard, WebCT, Moodle, Google sites;
  • Be able to demonstrate proven teaching excellence.

Desirable criteria

  • Experience of developing learning materials for an online environment;
  • A recognised teaching qualification e.g PgCHE;
  • A PhD or working towards one;
  • Ability to attend occasional staff training events,

This is an exciting time to join a University that represents the future of Higher Education.

How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.


Distance Learning Tutors - now accepting applications

Post Title: Distance Learning Tutors (self-employed and part-time)

Programme of Study: Access, Undergraduate and Masters/MBA

Post Responsible to: Director of Programmes

Vacancy: Module tutors (Distance Learning)

Working from home, you will be tutoring Arden University distance learning students by utilising a range of innovative learning materials and resources. Arden currently has tutoring opportunities at levels 4 through to level 7 covering a range of subject areas including:


Healthcare Management,

Psychology & Criminology,

Law,

Sociology,

Accountancy and Finance,

Business/MBA,

HRM,

Marketing,

Project Management,

Operation Management/Strategy,

Engineering Management,

Computing,

Data Analytics,

Telecommunications,

IT Security Management

Graphic Design


Essential Criteria

  • Possession of UK-recognised qualifications (academic and /or professional), equivalent to at least Masters level, relevant to the subject area;
  • Experience of teaching and assessing at Level 4 and above within the UK HE sector;
  • Experience of delivering distance learning products e.g. Blackboard, WebCT, Moodle, Google sites;
  • Be able to demonstrate proven teaching excellence.

Desirable criteria

  • Experience of developing learning materials for an online environment;
  • A recognised teaching qualification e.g PgCHE;
  • A PhD or working towards one;
  • Ability to attend occasional staff training events,

This is an exciting time to join a University that represents the future of Higher Education.

How to apply

If you are interested in this role, please apply using our short application form here.


For more information on our programmes of study or on Arden University, please visit www.arden.ac.uk. To arrange an informal call about the role please contact Academic Vacancies on academicvacancies@arden.ac.uk.

Please note that because of the high volume of applications that Arden University receives, we regret that we are unable to contact applicants who have been unsuccessful.

Registry Co-ordinator

12 Month Maternity Cover (Full or Part-time considered) Coventry

About the job

We currently have an exciting opportunity for a Registry Co-ordinator to join Arden University’s Academic Affairs Department. Academic Affairs has responsibility for student registrations, submission and examining of all assessments, arranging examinations, supporting student feedback and academic committees and oversight of all quality assurance processes. It comprises two main teams – Quality and Registry. The Registry and Assessments team has overall responsibility for the managing all assessment and registration processes for students, and for managing and reporting student data.

The duties may vary within the scope outlined below but it is anticipated that the main focus of this role will be to support assessment processes, including the management of submissions, administration of marking and moderation procedures, collation and preparation of student assessment data and the release of results.

Duties and responsibilities

Duties and responsibilities of the Registry Co-ordinator may include:

• Accurate maintenance of student records and student registrations both internally and with relevant University/awarding partners

• Supporting accurate and timely compliance with external student data reporting requirements

• Monitoring student statuses and supporting coordination of arrangements for graduation and certification on Arden University awards

• Provision of accurate student reports to relevant sponsors and customers

• Coordination and organisation of all aspects of the student assessment cycle (including distribution of assessments, arrangement of examinations, marking, moderation, dissertation support, presentation to appropriate boards)

• Attendance at appropriate boards/committees and ensuring the timely communication of the outcome of boards/committees to students, as necessary

• Working collaboratively with tutors, with the Quality team, Student Support and with University partners on both academic-related and operational matters

• Implementing processes and procedures set out in the Regulatory Framework or by the relevant awarding body

• Developing awareness of internal and external requirements regarding data integrity and data protection

• Making/receiving telephone calls and sending/responding to emails in a professional and timely manner

Person Specification

It is essential that candidates are able to demonstrate:

• Excellent organisational skills.

• Ability to prioritise tasks effectively and work to deadlines.

• Attention to detail.

• Ability to communicate effectively and articulately, both verbally and in writing, to a wide variety of stakeholders (e.g. students, senior academics).

• Excellent IT literacy, e.g. solid grasp of common software packages including Microsoft Word, Excel, Powerpoint and Outlook.

• A good level of numeracy and the ability to understand data and create/manipulate spreadsheets.

• Good basic analytical and problem-solving skills.

To apply or to receive further information about this exciting role, email vacancies@arden.ac.uk.

Closing Date: 28th July 2017

Assistant Finance Officer

Job Title: Assistant Finance Officer – Accounts Receivable

Location: Coventry

Full Time

Closing Date: 4th August 2017


Arden University is an independent higher education provider, offering a broad range of degrees, masters and MBA programmes by online distance and ‘blended learning’. Since 1990, we have been giving learners worldwide an opportunity to further their studies in a way that suits their lifestyle. We are proud that with our help, thousands of students realise their goals and make a difference to the world around them. Our head office is in Coventry, in addition to multiple UK sites.

The Assistant Finance Officer is an integral member of the Finance team who will work closely with the Finance Officers to assist them to process and complete the ongoing finance functions of Arden University. Over and above this, the Assistant Finance Officer will work with other Finance team members, including Accounting and Planning & Analysis, to aid their roles and ensure the Finance function maintains a seamless operation.

Main duties and responsibilities:

  • To be responsible to the Finance Officer – Accounts Receivable, with some responsibility directly to other Finance Officers
  • Is expected to support and carry out a range of financial and (finance) administrative related tasks that facilitate the smooth running of the Finance office, including:
    • Supporting Sales ledger daily processing activities, i.e. invoicing and customer receipting
    • Reconciliation of Sales Accounts
    • Maintaining sales ledger reporting
    • Coordinate the electronic filing of all sales ledger documentation
  • Support the Purchase ledger activity (similar to above) as required
  • Support other finance team members with their daily tasks
  • Work on ad-hoc projects to help develop a proficient finance department
  • Finance department general administration as required

In return, Arden offers a people-focused, supportive working environment, and a genuine opportunity to help build and develop the HR function through this exciting stage of our company growth.

Arden offer a comprehensive range of company benefits, including; BUPA Cash Plan, 5% monthly pension contributions, free on-site parking, childcare vouchers, life insurance, and a generous Friends and Family Discount on all Arden courses.

If you are interested in joining the Arden team, please apply to vacancies@arden.ac.uk, sending through a copy of your CV and a covering letter supporting your application.

Closing Date: Friday 4th August 2017

Payroll Administrator

Job Title: Payroll Administrator - Finance

Location: Coventry

Full Time

Closing Date: 4th August 2017


Arden University is an independent higher education provider, offering a broad range of degrees, masters and MBA programmes by online distance and ‘blended learning’. Since 1990, we have been giving learners worldwide an opportunity to further their studies in a way that suits their lifestyle. We are proud that with our help, thousands of students realise their goals and make a difference to the world around them. Our head office is in Coventry, in addition to multiple UK sites.

The Payroll Administrator is an integral member of the Finance team who will work closely with the Head of Finance and HR functions to complete and process the payroll functions of Arden University. Over and above this, the Payroll Administrator will work with other Finance team members, including Accounting and Planning & Analysis, to aid their roles and ensure the Finance function maintains a seamless operation.

Main duties and responsibilities:

The Payroll Administrator is expected to support and carry out a range of payroll related and financial and (finance) administrative related tasks that facilitate the smooth running of the Finance office, including:

  • Working with HR to collate relevant pay data (new starters, changes, staff personal information etc),
  • Communicate payroll information to the external payroll bureau and liaise with them regarding latest updates in requirements etc
  • Perform detailed checking and review of the payroll detail calculated by the external payroll bureau
  • Preparation of payroll reconciliations
  • Preparation of the payroll journal update to the Nominal ledger
  • Management of Payroll queries, liaison between staff and the payroll bureau as required
  • Management of information to and from HMRC and ensuring latest regulatory requirements are met
  • Management of Arden bonus programmes (preparing bonus calculations on a monthly, ad hoc and annual basis)
  • Pension processing and communication between staff, pension providers and payroll bureau when necessary
  • Payroll year and processing (preparation of P11ds, PSAs etc, and preparation of the payments)
  • Preparation of payroll cost reallocation calculations and journal entries (IT cost re-classification and Tutor cost reclassification)
  • Support other finance team members (Sales ledger and Purchase ledger) with their daily tasks
  • Work on ad-hoc projects to help develop a proficient finance department
  • Finance department general administration as required.

In return, Arden offers a people-focused, supportive working environment, and a genuine opportunity to help build and develop the HR function through this exciting stage of our company growth.

Arden offer a comprehensive range of company benefits, including; BUPA Cash Plan, 5% monthly pension contributions, free on-site parking, childcare vouchers, life insurance, and a generous Friends and Family Discount on all Arden courses.

If you are interested in joining the Arden team, please apply to vacancies@arden.ac.uk, sending through a copy of your CV and a covering letter supporting your application.

Closing Date: Friday 4th August 2017

Enquiries Advisor

Job Title: Enquiries Advisor

Department: Admissions

Responsible to: Admissions Team Leader

Responsible for: Guiding prospects through Arden’s application process, delivering excellent customer service by supporting and nurturing all enquiries/applicants.

Closing Date: 4th August 2017


Main purpose of the job:

To work as part of the admissions team responsible for capturing and contacting enquiries within a specified SLA. To counsel all enquires and applicants through the full lifecycle of the enrolment process, ensuring compliance with Arden’s admission policies. Provide excellent customer service resulting in the successful recruitment of quality students to Arden’s portfolio of programmes.

Main Duties and Responsibilities:

  • Educating enquiries and applicants about Arden programs, offering solutions based on individual needs and motivations. Promoting Arden in a positive, passionate and transparent manner.
  • To have a thorough understanding of the programmes available and establish him/herself as an expert
  • To actively engage with applicants using a variety of mediums, ensuring all communication is documented on the CRM system clearly detailing all history.
  • To build relationships with enquiries and applicants, sometimes over an extended period
  • To develop an advanced understanding of the systems and tools necessary for navigating and managing workflow and pipeline
  • Achievement of Arden call quality standards
  • Demonstrate a transparent audit trail for all applicants
  • To assist with call coaching/training (when applicable and appropriately trained) within the team, helping to raise the standard of calls and share best practice.
  • Active involvement in team meetings offering solutions and ideas to help increase the efficiency and effectiveness of the admissions team

As a term of your employment you may be required to undertake such other duties as may be required of you in the post and department mentioned above or in another post in any of the Company’s other departments. This is a description of the job as it is at present constituted. It is the practice of the Company periodically to examine employees’ job descriptions and to update then to ensure that they relate to the job as being performed, or to incorporate whatever changes are being proposed. This procedure is jointly conducted by each Manager in consultation with those working directly to him or her. You will therefore be expected to participate fully in such discussions. It is the Company’s aim to reach agreement to reasonable changes, but if agreement is not possible Management reserves the right to insist on change to your job description consistent with your classification within the company, after consultation with you.

If you are interested in joining the Arden team, please apply to vacancies@arden.ac.uk, sending through a copy of your CV and a covering letter supporting your application.

Closing Date: Friday 4th August 2017

Application Administrator

Job Title: Application Administrator

Department: Admissions

Responsible to: Applications Team Leader

Responsible for: Processing applications, to include distance learning and all study centres applications, within an agreed service level agreement.

Closing Date: 4th August 2017


Main purpose of the job: To work as part of the Processing team within Arden University, to process all applications efficiently and accurately ensuring compliance with Arden’s admission policies.

Main Responsibilities:

  • Assess and approve all Arden standard applications efficiently and accurately in line with Arden University Admissions policies.
  • Assess and process nonstandard applications to the academic team.
  • Process all University Partner applications in line with their regulations.
  • Manage and monitor an agreed application turnaround schedule.
  • Update CRM to ensure the admissions team can correctly contact applicants with the outcome.
  • Owning the qualification matrix to ensure accurate information is available.
  • Report on the quality of applications and raise any training issues needed.
  • Working closely with Course Advisors and Tutors to update and maintain processes.

Person Specification:

It is essential that candidates are able to demonstrate:

  • Excellent organisational skills.
  • Confident and able to communicate clearly.
  • Has the ability to plan and prioritise tasks effectively and work to deadlines.
  • Attention to detail.
  • Has a proactive attitude to task completion and achieve agreed objectives
  • Has a proactive attitude to task completion and problem resolution

To apply or to receive further information about this exciting role, email vacancies@arden.ac.uk.

Closing date: 4th August 2017

Student Recruitment Manager - Manchester and Birmingham

Student Recruitment Manager

Permanent, full-time

Location: Birmingham and Manchester

Salary – £35,000 - 40,000 dependent on experience

Performance Bonus

Closing Date: 4th August 2017


About the job

Reporting to the Business Development Director, the Student Recruitment Manager has the responsibility of managing the Birmingham and Manchester sales teams ensuring student recruitment targets are achieved. This involves managing a team of course advisors, ensuring they deliver high levels of service to achieve individual KPI’s as well as team targets. The post holder will also be responsible for recruiting new recruitment agents to support with student recruitment as well as managing, maintaining and developing relationships with existing agents. The post holder must ensure compliance with Arden’s admission policies resulting in the successful recruitment of high calibre students to Arden University study centres in Birmingham and Manchester.

Main Duties and Responsibilities:

  • Support the Business Development Director in recruiting new students to Arden University study centres in Birmingham and Manchester in order to meet student recruitment targets.
  • Work closely with admissions to ensure applications adhere to best practice and ensure processes between recruitment and admissions run smoothly. Also identifying areas where efficiencies can be gained through processes and systems to ensure we maintain high standards or service, application quality and targets are met.
  • Work closely with Student Support and Academic teams to ensure high levels of student retention and progression.
  • Manage a team of course advisors at our Manchester and Birmingham locations.
  • Send weekly regular updates on the performance of the sites and CA’s to the BD and attend weekly meetings/calls talking through recruitment to date, trends and areas to improve on to ensure we achieve target.
  • Ensure the teams achieve Arden call and engagement quality standards and Arden individual and team targets each intake.
  • Organise and participate in events aimed at building awareness of the Arden brand and through these events generate new leads to support student recruitment.
  • Develop relationships with local schools/colleges and businesses with the aim to build the Arden brand and support student recruitment to our blended learning campuses.
  • Build relationships with recruitment agents who will support student recruitment for blended learning ensuring agents contracted adhere to Arden’s admissions criteria.

Essential:

  • Experience in managing sales teams
  • Well-developed oral and written communication skills

Desirable:

  • Degree level qualification
  • Experience in student recruitment
  • Experience working in Higher Education
  • Experience of using a CRM package

For further details and to apply for this post please send your CV together with a cover letter to vacancies@arden.ac.uk.

The closing date for receipt of applications is 4th August 2017.

We value the diversity of our organisation and welcome applicants from all sections of the community.

Student Support Co-ordinator

Student Support Co-ordinator

Location: Tower Hill Study Centre.

Full-time (37hrs pw Monday-Friday) occasional evening/weekend work/travel to Coventry Head Office/other Study Centre locations.

Closing Date: 7th August 2017


The post-holder will report to the Student Support Manager and be responsible for the end-to-end support of Blended Learning students, focusing on student experience, progression and retention. Working as part of a team delivering proactive support, advice, information and guidance to students from the point of enrolment through to graduation ensuring the highest levels of support is provided.

Behavioural competencies

  • Enthusiasm/passion for delivering excellent customer service.
  • Proactive attitude to task completion/problem resolution.

Has the ability to:

  • Plan/prioritise tasks effectively.
  • Work to deadlines.
  • Collaborate with others to achieve agreed objectives but also to work on own initiative.
  • Learn quickly new skills/procedures and apply them to the job.
  • Deal with difficult/sensitive issues with tact and diplomacy.
  • React quickly to circumstances as they arise.
  • Deal with individual situations appropriately.

Essential criteria:

  • Experience in a customer advisory/administrative role.
  • Excellent IT skills including the use of databases, spreadsheet and word-processing software.
  • Excellent oral and written communication skills, including a high level of accuracy and good presentation of work.

Desirable criteria:

  • Educated to degree-level or equivalent/able to demonstrate relevant administrative experience.
  • An understanding of Higher Education.
  • Experience in supporting
    • Students with special educational needs and disabilities.
    • Students funding studies through student finance.

Staff will be subject to a Disclosure and Barring Service (DBS) check as part of the recruitment process.


To apply, please send your CV and cover letter to vacancies@arden.ac.uk.

Closing date: Monday 7th August 2017

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