Become a Student Ambassador

Do you consider yourself a confident, sociable person? Or are you looking to develop more confidence? Are you looking to earn money and gain work experience whilst studying? You could make the perfect Student Ambassador!

Arden is looking for Student Ambassadors to #GetInvolved in student recruitment and university activities such as Community events, Open Days and Schools and College visits. 

You will gain lots of experience in the role which will help increase your employability; such as marketing, sales and public speaking- all things that employers look for.

Add new skills to your CV whilst getting paid!

Take a look at the job description below. If you would like to apply, please send your CV along with your student number and study centre name to by Sunday 20th October 2019.

Job Description

Job Title: Student Ambassador

Reports To: Outreach and Recruitment Coordinator

Department: Marketing/Recruitment

Contract: Zero hours

Salary: £8.50 per hour

Application Deadline: 20th October 2019

Arden University student ambassadors

About Arden University

At Arden University our vision is to make education more accessible, engaging and beneficial to people everywhere.

Founded in 1990 with an exemplary record in UK Higher Education, we launched Arden University in 2016, and have since become a well-respected, multiple award nominated and ground-breaking new entrant to the University sector.

Since then, we've gone from being a well-established partner to traditional Universities, to a 5-campus university in our own right, with online and Blended Learning modes leading the way in flexible Higher Education. 

One of our core brand values is ‘Supportiveness’ and we pride ourselves on the relationships we build with our learners and the way our Student Support team nurture students to help them realise their potential.

We recognise that the pressures of people’s hectic, modern lives often mean our students are constrained - by location, cost, family/caring commitments or simply time.

By making our Degrees, Master's and MBA programmes available through both online Distance Learning and flexible on-campus Blended Learning, we have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education.

Main Purpose of the Job: 

The Arden University Outreach team works with schools and colleges locally, regionally and nationally, as well as with prospective students and their supporters, to provide information about higher education and Arden University specifically, and to promote fair access to Higher Education. 

Activities and projects led by both teams include school visits, Open Days, campus visits, taster days and talks in schools, all of which are designed to raise aspirations and awareness and broaden access to university.

The role is to support the schools and college recruitment channel, particularly by engaging with prospective students at events, as well as other community work within the local area.

Main Duties and Responsibilities:

Student Ambassadors are involved in a range of student recruitment and widening participation activities. The most frequent examples are: 

  • School/college visits
    The Outreach teams run school visits for pupils in Years 9 to 13 from a range of local, regional and national schools and colleges.  These include one-off school visits and visits arranged as part of our long-term programmes such as taster days, widening access etc. 

    The team works with pupils from under-represented groups in Higher Education, which includes pupils who have the potential to achieve but may be less likely to aspire to university.  Visits are designed to raise awareness of all that higher education has to offer and the steps required to progress to university. Some visits will focus more generally on the opportunities available whilst others are designed to encourage students to consider Arden University specifically.

    Ambassadors are often asked to share their experiences with visiting groups, of student life at Arden University and how they chose what and where to study. 

    Such sessions have varying audiences from prospective students and parents to school and college students and their teachers. Student Ambassadors are also often asked to lead designated activities with small groups of visiting students.

  • Campus tours/Post Offer Visit Days
    Campus tours, led by Student Ambassadors, are an integral part of almost all Student Recruitment and Widening Participation activity. 

    Ambassadors are expected to tailor tours according to their audience which could include primary school pupils through to prospective students, as well as parents and carers to ensure appropriate and relevant information is provided. 

    Throughout the tours, Ambassadors highlight the University facilities as well as answering any questions their group may have whilst ensuring that they give a fair and accurate impression of the University.

  • Open Days
    Student Ambassadors play a key role in annual undergraduate Open Days throughout the year.  Open Days are a crucial element of our conversion activity to encourage prospective students to apply to Arden. 

    Student Ambassadors provide support across campus on our Open Days, welcoming visitors, providing directions, answering visitors’ questions and acting as the ‘face’ of the University.

  • Off campus events
    Student Ambassadors will be required to support the recruitment team at off campus events such as UCAS Fairs and other larger recruitment fairs.


As Student Ambassadors represent Arden University at a variety of events, they should have a good understanding of the departments and courses currently offered (including those outside of their own subject area) and of the University’s facilities and services.

We expect all Student Ambassadors to:

  • Participate enthusiastically in the activities (and encourage pupils to do the same) and assist, where necessary, in the delivery of these activities
  • Assist staff in any way asked
  • Use their initiative to prevent problems arising and deal with them when they occur
  • Be a positive role model for visiting pupils
  • Provide a positive insight into university life at Arden University
  • Be reliable and punctual.  By signing up to work to an event you are committed to that role.

Behavioural competencies

  • Able to work both independently and within a team environment, you must be self-disciplined, organised and happy to take a lead.
  • Exceptional communication skills and a great face-to-face communicator
  • You will need to be a people person, have excellent social and interpersonal skills
  • Role models of Arden values – supportive, has integrity, innovative/brings solutions, owns own performance and supports team in owning their performance and development.  
  • Demonstrate enthusiasm and passion for delivering excellent customer service.

As a term of your employment you may be required to undertake such other duties as may be required of you in the post and department mentioned above or, in another post in any of the company’s other departments. 

This is a description of the job as it is at present constituted. It is the practice of the Company periodically to examine employees’ job descriptions and to update them to ensure they relate to the job as being performed or, to incorporate whatever changes are being proposed. 

This procedure is jointly conducted by each Manager in consultation with those working directly to him or her. You will, therefore, be expected to participate fully in such discussions. It is the company’s aim to reach agreement to reasonable changes, but if agreement is not possible managements reserves the right to insist on change to your job description consistent with your classification within the company after consultation with you.