Terms & Conditions

Arden University Masters Offer

Please note: this offer ended on 31st December 2022. If you are a current student on an Eligible Undergraduate Programme, or a former Arden University student, and you wish to use this offer, please contact us as soon as possible at freemasters@arden.ac.uk. In all other cases, please refer to our Alumni Offer, which you may be eligible for.

Terms and Conditions for Arden University PG Fully Funded Course Scholarship

Effective from 1^st October 2021

1. These terms and conditions (the “Terms”) form the basis on which the Arden University Limited (“Arden University” and/or “we”/“us”) operates the “PG Fully Funded Course Scholarship” enabling students who meet certain eligibility criteria (“you”/“your”) to receive full tuition fee funding for the Eligible Postgraduate Programmes provided by Arden University.

2. About Arden and How to Contact Us

We are Arden University Limited a company registered in England and Wales. Our company registration number is 02450180 and our registered office is at Arden House, Middlemarch Park, Coventry, United Kingdom CV3 4FJ. Our registered VAT number is 7053350 66. We are also a Data Controller registered with the Information Commissioners Office.

These Terms should be read in conjunction with our main terms, policies and procedures (“Arden Policies”), in force from time to time, including but not limited to:

Arden University’s Terms and Conditions (“Main Terms”);
Arden University’s Privacy Policy
Arden University’s Course Fee Payment Policy;
Arden University’s Refund Policy;
Arden University’s Student Protection Plan; and
Arden University’s Student Regulations.

Copies of all Arden Policies are available on the Arden University Website.

For the avoidance of doubt, you remain bound by the financial and contractual obligations of the Arden University terms and conditions applicable to your Enrolment on your Eligible Undergraduate Programme and Eligible Postgraduate Programme (as defined below) as appropriate.

3. Definitions

3.1. “APL” means Accreditation of Prior Learning, the process through which a student may be granted an exemption from a particular Module(s) of a Programme as a result of previous study completed at a different provider.

3.2. “Applicant” means an individual who has applied to study for an Eligible Postgraduate Programme.

3.3. “Cancellation Period” means the period of 14 days starting the day after the Programme Start Date.

3.4. “Eligible Undergraduate Programme” means any undergraduate course (including foundation + undergraduate courses) offered by us (this includes online distance learning and blended learning undergraduate courses).

3.5. “Eligible Postgraduate Programme” means any postgraduate (including Top-Ups and PG Certificate courses) course offered by us that is available to be studied via online distance learning. Please note, your Eligible Postgraduate Programme must be studied via the online distance learning study mode only;

3.6. “Enrolled” means the process of formally registering your participation in the Programme and the expression “Enrol” and “Enrolment” should be read accordingly.

3.7. “Fee Liability” means the amount that you are obliged to pay for your Programme (as if the PG Fully Funded Course Scholarship was not applied) once your acceptance of your Programme place has been confirmed by us;

3.8. “Module” means an individual, self-contained element of a Programme;

3.9. “PG Fully Funded Course Scholarship” means the payment by us of your Programme Fee for the Eligible Postgraduate Programme in accordance with and subject to these Terms;

3.10. “Programme” shall mean any undergraduate or postgraduate Programme offered by us and, for the avoidance of doubt, shall include the Eligible Undergraduate Programmes and Eligible Postgraduate Programmes;

3.11. “Programme Fee” means the total published tuition fee to be paid to us for an undergraduate Programme, or a postgraduate Programme (as appropriate) from time to time and any fees, costs or expenses which are not tuition fees are expressly excluded. For the avoidance of doubt, the following items are outside the scope of the Programme Fee (without limitation): costs relating to accommodation, living, food, subsistence, travel, stationery, computer or computer equipment, registration, or Enrolment; other fees charged either by us, any of our partners and/or any other governing or regulatory body in connection with your studies; library charges; printing charges; and costs associated with retaking any assessment;

3.12. “Programme Start Date” means (1) for Blended Learning Programmes, the first day of teaching of each level of study, excluding induction, and (2) for Online Distance Learning Programmes, the date that the first Module is released for each level of study, excluding induction Modules;

3.13. “Sanctions” means any sanction, including but not limited to, economic or financial sanctions or trade embargoes, that is imposed, administered or enforced from time to time by (a) the United States government (including, without limitation, OFAC), or (b) the United Nations Security Council, or (c) the European Union, or (d) Her Majesty’s Treasury of the United Kingdom;

3.14. “Sanctioned Person” means, at any time, (a) any Person listed in any Sanctions-related list of designated Persons maintained by the United States government (including, without limitation, OFAC), the United Nations Security Council, the European Union, or Her Majesty’s Treasury of the United Kingdom, or (b) any Person controlled by any such Person; and

3.15. “Website” means arden.ac.uk.

4. Eligibility

4.1. The number of PG Fully Funded Course Scholarships awarded by Arden University shall be limited to no more than 50 per intake, and subject to satisfying the Eligibility Criteria below, the PG Fully Funded Course Scholarship shall be granted on a first come first served basis.

4.2. To be considered eligible for the PG Fully Funded Course Scholarship you must meet the following criteria (the “Eligibility Criteria”):

4.2.1. You are a current student in the last level of study of your Eligible Undergraduate Programme; or a former Arden University student, and in both cases:

4.2.1.1. You successfully complete at least 240 credits of your Eligible Undergraduate Programme with us to the level of a 2:2 classification or higher;

4.2.1.2. You meet all other entry requirements for your chosen Eligible Postgraduate Programme as set out on our Website from time to time; and

4.2.1.3. You Enrol on your Eligible Postgraduate Programme, commencing within five years following completion of your Eligible Undergraduate Programme.

4.3. Subject to the Terms, APL students will be eligible for the PG Fully Funded Course Scholarship as long as they satisfy the Eligibility Criteria.

4.4. Notwithstanding the fact that you satisfy the Eligibility Criteria, you will cease to be eligible for the PG Fully Funded Course Scholarship if any of the below apply and you will become immediately liable for the full Fee Liability:

4.4.1. you cancel your place on your Eligible Undergraduate Programme or your Eligible Postgraduate Programme (see paragraph 6 below); or

4.4.2. you accept an offer to study a Programme or programme which is not an Eligible Undergraduate Programme or an Eligible Postgraduate Programme; or

4.4.3. you are withdrawn or you withdraw from your Eligible Undergraduate Programme or your Eligible Postgraduate Programme (see paragraph 6 below); or

4.4.4. you transfer your place to a Programme that is not an Eligible Undergraduate Programme or Eligible Postgraduate Programme (see paragraph 7 below); or

4.4.5. you are blocked or excluded as an Arden University student; or

4.4.6. you are or become, an employee (whether permanent or temporary) or a family member of an employee (whether permanent or temporary) or an agent of (a) Arden University or any of its associated, affiliated or subsidiary companies, or (b) an Approved Arden University Franchise Partner or (c) any other Arden University partnership companies or (d) any companies involved in the Global Freshman Certificate. For the avoidance of doubt this does not include student ambassadors and should they meet the Eligibility Criteria will be entitled to apply for the PG Fully Funded Course Scholarship; or

4.4.7. any part of your application for your Programme place or any information subsequently provided to us in connection with the PG Fully Funded Course Scholarship (including, without limitation, any financial information) is misrepresentative or fraudulent; or

4.4.8. You are a Sanctioned Person.

4.5. For the avoidance of doubt, the PG Fully Funded Course Scholarship does not apply to (a) Approved Arden University Franchise Partner students i.e. Approved Arden University Franchise Partner students are not eligible for the PG Fully Funded Course Scholarship; and (b) Global Freshmen Certificate students i.e. students who are on or have completed the Global Freshmen Certificate course are not eligible for the PG Fully Funded Course Scholarship.

4.6. If you become ineligible under these Terms at any time during your Eligible Postgraduate Programme, you will become immediately liable for the full Fee Liability.

5. Application of the PG Fully Funded Course Scholarship

5.1. To apply for the PG Fully Funded Course Scholarship, please email freemasters@arden.ac.uk to assess your eligibility. The scholarship application form is available on our Website. We will assess your scholarship application form against the Eligibility Criteria and award in accordance with the Eligibility Criteria and the Terms.

5.2. If awarded the PG Fully Funded Course Scholarship, it will be allocated automatically to you once you are in receipt of an offer for an Eligible Postgraduate Programme from us and will then be applied once you have accepted that offer to study at Arden University.

5.3. The PG Fully Funded Course Scholarship will be credited directly to your Arden University account once you have been sent confirmation of your acceptance on to an Eligible Postgraduate Programme.

5.4. The PG Fully Funded Course Scholarship will apply to the entire Programme Fee for your Eligible Postgraduate Programme including any deposit payable thereon. For the avoidance of doubt, the PG Fully Funded Course Scholarship will not apply to any other costs associated with your participation in the Eligible Postgraduate Programme.

6. Cancellation and Withdrawal

6.1. In the event that you are awarded the PG Fully Funded Course Scholarship and you subsequently cancel or withdraw your place on your Eligible Postgraduate Programme you will forfeit your PG Fully Funded Course Scholarship and you will not be entitled to any refunds.

6.2. In the event that you cancel or withdraw your place on your Eligible Postgraduate Programme you will be entitled to keep any credits that you have completed.

6.3. The PG Fully Funded Course Scholarship is subject to cancellation in accordance with paragraph 8 of these Terms.

7. Transfer, Deferral and Leave of Absence

Transfer

7.1. If you transfer from your Eligible Undergraduate Programme to a Programme which is not an Eligible Undergraduate Programme, your PG Fully Funded Course Scholarship cannot be transferred, and you will no longer be eligible for the PG Fully Funded Course Scholarship.

7.2. If you transfer from your Eligible Postgraduate Programme to a Programme which is not an Eligible Postgraduate Programme, your PG Fully Funded Course Scholarship cannot be transferred, and you will no longer be eligible for the PG Fully Funded Course Scholarship. You will not be liable for any past fee payments for your Eligible Postgraduate Programme, but will immediately become liable for any future Fee Liability for the non-Eligible Postgraduate Programme you transfer to. Our Finance team will confirm to you by way of email your Fee Liability.

Deferral

7.3. As an Applicant, you can defer the start of your Eligible Postgraduate Programme before the Programme Start Date a maximum of two times provided that each deferral is within five years following completion of your Eligible Undergraduate Programme. If you become a student between the Programme Start Date of your Eligible Postgraduate Programme and the end of the Cancellation Period, you can only defer once provided that such deferral is within five years following completion of your Eligible Undergraduate Programme.

Leave of Absence

7.4. If you wish to take a leave of absence from your Eligible Postgraduate Programme after your Programme Start Date, please see our Leave of Absence Policy on our Website.

7.5. During your leave of absence, the PG Fully Funded Course Scholarship will still apply to your Eligible Postgraduate Programme. If you subsequently decide to withdraw or are withdrawn, paragraph 6 will apply.

8. Cancellation by Arden University

8.1. For the avoidance of doubt, we reserve the right to refuse or to withdraw an offer or to cancel your accepted place on an Eligible Postgraduate Programme for any of the reasons set out in the Main Terms, and including (without limitation) in the following circumstances:

8.1.1. insufficient student numbers confirmed on your Eligible Postgraduate Programme; or

8.1.2. if the number of students confirmed on your Eligible Postgraduate Programme exceeds the number of places available; or

8.1.3. if the running or continuation of your Eligible Postgraduate Programme becomes unviable or practically impossible for Arden University.

8.2. If Arden University is unable to run your Eligible Postgraduate Programme or cancels your place for any reason as set out in the Main Terms, including (without limitation) the reasons listed in sub-paragraphs 8.1.1 to 8.1.3, it will give you the opportunity to transfer to a different Eligible Postgraduate Programme subject to there being a place available.

9. General

9.1. The PG Fully Funded Course Scholarship is not to be combined with any other offer of reimbursement, rebate or credit offered by us for any Programme or any other programmes offered by us.

9.2. The PG Fully Funded Course Scholarship is awarded at our sole discretion and our decision will be final.

9.3. We reserve the right to withdraw or amend the terms of the PG Fully Funded Course Scholarship at any time.

9.4. You understand and acknowledge that the Eligible Postgraduate Programmes listed at Schedule 1 are subject to availability and numbers of applications received by Arden University and that we may cancel any of the Eligible Postgraduate Programmes prior to accepting applications or following acceptance of applications for a new intake. You will be informed of this at least 6 weeks prior to your Programme Start Date.

9.5. You may not transfer any of your rights under these Terms to any other individual or entity.

9.6. Nobody else has any rights under these Terms. These Terms are between you and us. No other person shall have any rights to enforce any of their provisions.

9.7. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under our relationship. If you are unhappy with the transfer you may contact us to terminate the relationship within 30 days of us telling you about it.

9.8. We will not be liable to you in respect of any claims or losses arising from these Terms and the PG Fully Funded Course Scholarship. The above limitation of liability shall not apply to any claims that relate to death or personal injury through negligence.

9.9. If we delay in carrying out our obligations to you under these Terms caused by circumstances beyond our reasonable control, then we will not be liable to you (or any other person) for the consequences of that delay.

9.10. If we delay in enforcing any of these Terms, we may still enforce any of them later. If we do not insist immediately that you meet your obligations under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date.

9.11. If there is a conflict between these Terms and the Arden Policies or any other terms issued by us relevant to the PG Fully Funded Course Scholarship, then the Arden Policies shall prevail.

9.12. For the avoidance of doubt, if your PG Fully Funded Course Scholarship is revoked, you will be liable for the Fee Liability for your Eligible Postgraduate Programme.

9.13. Each of the provisions in these Terms operates separately. If a court finds any part of these Terms unlawful, the remaining provisions will continue in full force and effect.

9.14. We will at all times process any of your personal data in accordance with our Privacy Policy, which is available on our Website or upon request, which is compliant with UK GDPR and the Data Protection Act 2018.

9.15. These Terms are governed exclusively by English law and both you and us irrevocably submit to the exclusive jurisdiction of the English courts for any claim arising under or in connection with these Terms and any non-contractual obligation arising out of or in connection with them.

Last updated on 3^rd October 2022

Refer a Friend

Arden University Refer a Friend Scheme

Effective from 7th March 2022

These terms and conditions (the “Terms”) form the basis on which Arden University Limited (“Arden”, “Arden University” and/or “we”/”us”) operates the Refer a Friend Scheme (“the Scheme”). Successfully referring a friend to our Programmes could mean a £500 / €500 Amazon e-voucher or Programme Fee credit for you and your friend, subject to these Terms.

About Arden and How to Contact Us

We are Arden University Limited a company registered in England and Wales. Our company registration number is 02450180 and our registered office is at Arden House, Middlemarch Park, Coventry, United Kingdom CV3 4FJ. Our registered VAT number is 7053350 66. We are also a Data Controller registered with the Information Commissioners Office.

These Terms should be read in conjunction with Arden’s Main Terms, policies and procedures (“Arden Policies”), in force from time to time, including but not limited to:

Arden University’s Terms and Conditions (“Main Terms”);
Arden University’s Privacy Policy
Arden University’s Course Fee Payment Policy;
Arden University’s Refund Policy;
Arden University’s Student Protection Plan;
Arden University’s Student Regulations;
Arden University’s Admissions Criteria; and
Arden University’s Student Code of Conduct.

Copies of all Arden Policies are available at www.arden.ac.uk.

For the avoidance of doubt, you remain bound by the financial and contractual obligations of the Arden University’s terms and conditions applicable to your Enrolment on a Programme (as defined below).

Contact us at: www.arden.ac.uk/contact-us

Definition and interpretation

1.1 In these Terms:

Additional Reward means:

if you are a self-funding UK or online distance learning student, or you are a self-funding student and your Programme Fee is paid in pounds sterling or any other currency except euros, a credit of £500 towards your Programme Fee will be applied to your student account;
if you are a self-funding Berlin study centre student, or you are a self-funding student and your Programme Fee is paid in euros, a credit of €500 towards your Programme Fee will be applied to your student account;
if you are a student paying via the Student Loans Company or an equivalent company, an Amazon e-voucher worth £500 (if your Programme Fee is paid in pounds sterling or any other currency except euros) or €500 (if your Programme Fee is paid in euros);
if you are a student being sponsored by a company or other official sponsor (e.g. apprenticeships), an Amazon e-voucher worth £500 (if your Programme Fee is paid in pounds sterling or any other currency except euros) or €500 (if your Programme Fee is paid in euros);
if you are an alumni, an Amazon e-voucher worth £500 (if you paid your Programme Fee in pounds sterling or any other currency except euros) or €500 (if you paid your Programme Fee in euros);
if you are not a student and you are not an alumni, an Amazon e-voucher worth £500.

To determine which category you fall under, we will look at your position on the date we determine that clause 5.1 has been satisfied;

Application means the application form for joining a course at Arden University;

Enrolled means the process of formally registering your participation in a Programme and the expression “Enrol” should be read accordingly;

Programme means:

any undergraduate course or foundation + undergraduate course offered by us that is worth a total of 240 credits or more;
any postgraduate course (including Masters courses) offered by us that is worth a total of 120 credits or more;

Programme Fee means the total published tuition fee for all levels to be paid to us for a Programme from time to time and any fees, costs or expenses which are not tuition fees are expressly excluded. For the avoidance of doubt, the following items are outside the scope of the Programme Fee (without limitation): costs relating to accommodation, living, food, subsistence, travel, stationery, computer or computer equipment, registration, or Enrolment; other fees charged either by us, any of our partners and/or any other governing or regulatory body in connection with your studies; library charges; printing charges; and costs associated with retaking any assessment;

Referral means the referral to us of a Referred Student by a Referrer;

Referral Form means the form available at www.arden.ac.uk/get-referred on which the Referred Student’s details and the Referrer’s unique referral code are provided to us, or such other form as may be approved by us from time to time;

Referral Reward means:

if you are a self-funding UK or online distance learning student, or you are a self-funding student and your Programme Fee is paid in pounds sterling or any other currency except euros, a credit of £500 towards your Programme Fee will be applied to your student account;
if you are a self-funding Berlin study centre student, or you are a self-funding student and your Programme Fee is paid in euros, a credit of €500 towards your Programme Fee will be applied to your student account;
if you are a student paying via the Student Loans Company or an equivalent company, an Amazon e-voucher worth £500 (if your Programme Fee is paid in pounds sterling or any other currency except euros) or €500 (if your Programme Fee is paid in euros);
if you are a student being sponsored by a company or other official sponsor (e.g. apprenticeships), an Amazon e-voucher worth £500 (if your Programme Fee is paid in pounds sterling or any other currency except euros) or €500 (if your Programme Fee is paid in euros);
if you are an alumni, an Amazon e-voucher worth £500 (if you paid your Programme Fee in pounds sterling or any other currency except euros) or €500 (if you paid your Programme Fee in euros);
if you are not a student and you are not an alumni, an Amazon e-voucher worth £500.

To determine which category you fall under, we will look at your position on the date we determine that clause 4.1 has been satisfied;

Referred Student means an individual who is introduced to us by a Referrer and:

whose details are not already in our CRM;
who has not previously made an Application to us (whether directly or indirectly);
who has not previously studied with us;
who completes the Referral Form; and
who subsequently Enrols on a Programme;

Referrer means Referrer A and Referrer B;

Referrer A (“you”) means an individual who has previously submitted an Application. For the avoidance of doubt, it is irrelevant whether the Application was subsequently accepted or rejected by us;

Referrer B (“you”) means an individual whose details are in our CRM and who has not previously submitted an Application;

Scheme means this Refer a Friend Scheme as set out in these Terms;

Sanctions means any sanction, including but not limited to, economic or financial sanctions or trade embargoes, that is imposed, administered or enforced from time to time by (a) the United States government (including, without limitation, OFAC), or (b) the United Nations Security Council, or (c) the European Union, or (d) Her Majesty’s Treasury of the United Kingdom; or (e) any other governmental authority; and

Sanctioned Person means, at any time, (a) any person listed in any Sanctions-related list of designated persons maintained by the United States government (including, without limitation, OFAC), the United Nations Security Council, the European Union, Her Majesty’s Treasury of the United Kingdom, or any other governmental authority, or (b) any person controlled by any such person.

Eligibility

2.1. Referrer A may make up to ten (10) Referrals per intake under the Scheme.
2.2. Referrer B may make up to five (5) Referrals per intake under the Scheme.
2.3. For the avoidance of doubt, Referrer A and Referrer B may make more than the Referral limit stated in clause 2.1 and 2.2, however, this Scheme will not apply to any Referrals made in excess of the Referral limit i.e. we will not provide the Referrer or the Referred Student with the Referral Award or Additional Reward for any Referrals made in excess of the Referral limit.
2.4. Unless we state otherwise, the Scheme does not apply to you if you are applying to be an Arden University student via any of our partnerships listed at https://arden.ac.uk/studying-with-us/partners, as amended from time to time.
2.5. You will not be eligible, or will cease to be eligible, for the Scheme if:
2.5.1. you are or become, a member of staff (whether permanent or temporary), or a family member of a member of staff (whether permanent or temporary), or an agent or sub-agent, of (a) Arden University or any of its associated, affiliated or subsidiary companies, or (b) an Approved Arden University Franchise Partner or (c) a company associated with any other Arden University partnership arrangement or (d) an approved Arden University recruitment agent; or
2.5.2. we become aware of any issues or inconsistency with the details provided on your Referral Form; or
2.5.3. your student account is in arears; or
2.5.4. you are blocked or expelled as an Arden University student; or
2.5.5. any part of your Application or any information subsequently provided to us in connection with the Scheme (including, without limitation, any financial information) is misrepresentative or fraudulent; or
2.5.6. the number of Referrals previously made by you exceeds the limits at clause 2.1 and 2.2; or
2.5.7. you are a Sanctioned Person.
2.6. If you are a student being sponsored by a company or other official sponsor (e.g. apprenticeships) you are not permitted to refer an individual who is sponsored by the same company or other official sponsor as you.
2.7. For the avoidance of doubt, if you are a Referrer who was originally introduced to us by or via an Arden University approved recruitment agent, you are permitted to make Referrals under the Scheme, subject to the Terms.
Participation

3.1. To apply for the Scheme, the Referred Student must complete the Referral Form. We will notify the Referred Student of the Referral upon receipt of a valid Referral Form. Referrals made in any other way will not be considered or accepted. Incomplete Referral Forms will not be accepted.
3.2. By completing the Referral Form, the Referred Student consents to being contacted by us in connection with the Scheme using their contact details provided.
3.3. The Referrer and the Referred Student must not be the same person. Where we identify they are the same person, for example by email address, phone number, or name, the Referral will be void and no reward will be given.
3.4. We accept no responsibility for Referrals that are lost or not successfully completed regardless of cause, including, but not limited to, any equipment failure, technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind, and proof of sending shall not be proof of receipt. It is the sole and absolute responsibility of the Referrer and Referred Student to submit their Referral in accordance with these Terms.
Referral Reward

4.1. Subject to satisfactory verification by us, the Referral Reward for the Referrer and the Referred Student shall be awarded if, within 24 months of submitting a valid Referral Form, the Referred Student:
4.1.1. has passed the first module of the first level of their Programme within their first 3 attempts; and
4.1.2. has paid for the first module of the first level of their Programme.
4.2. The Referral Reward for the Referred Student and Referrer shall be awarded within 60 days following the date we determine that the criteria set out in clause 4.1 has been met.
4.3. The Referral Reward is personal to the Referrer and the Referred Student each individually and is non-transferrable and excludes any additional costs. No cash alternative is available.
4.4. If your Referral Reward is an Amazon e-voucher, we will send this to you via your student email address or residential address that we have on our system. If you are not a student or are no longer a student, we will confirm with you the residential or email address to send the Referral Reward to.
Additional Reward

5.1. Subject to satisfactory verification by us, the Additional Reward for the Referrer and the Referred Student shall be awarded if, within 48 months of submitting a valid Referral Form, the Referred Student:
5.1.1. has passed the first module of the second level of their Programme within their first 3 attempts; and
5.1.2. has paid for the first module of the second level of their Programme.
5.2. If the Referred Student believes that they have satisfied the criteria set out in 5.1, the Referred Student must notify us via email to referafriend@arden.ac.uk with details of the original Referral, within 60 days of clause 5.1 being satisfied.
5.3. The Additional Reward for the Referred Student and Referrer shall be awarded within 60 days following the date we determine that the criteria set out in clause 5.1 has been met.
5.4. The Additional Reward is personal to the Referrer and the Referred Student each individually and is non-transferrable and excludes any additional costs. No cash alternative is available.
5.5. If your Additional Reward is an Amazon e-voucher, we will send this to you via your student email address or residential address that we have on our system. If you are not a student or are no longer a student, we will confirm with you the residential or email address to send the Additional Reward to.
General

6.1. If, as a result of being given the Referral Reward and/or Additional Reward, your student account is in credit following your withdrawal (whether by you or us) or graduation, and you remain eligible for the Scheme under these Terms, we will give you an Amazon e-voucher worth the same amount of credit on your account that was derived from the Referral Reward and/or Additional Reward, subject to these Terms at all times.
6.2. Where there is a law (including but not limited to Sanctions) or regulation prohibiting the provision of the Referral Reward and/or the Additional reward to you from us, the applicable law/regulation shall prevail and we will not provide the Referral Reward and/or the Additional Reward to you.
6.3. It is your responsibility to ensure that, if you are eligible under the Scheme, you are able to use the Referral Reward and/or Additional Reward in your country of residence. No alternative reward will be provided by us.
6.4. You may choose to refuse to receive the Referral Reward and/or Additional Reward, however, we will not provide you with an alternative reward.
6.5. You are fully responsible for and shall indemnify us for and in respect of any tax (including but not limited to income tax and National Insurance contributions) you are required to pay in relation to your participation in the Scheme.
6.6. The Scheme is not, and should not be deemed, in any way to be administered, endorsed or sponsored by Amazon.com Inc, Amazon UK or any subsidiaries of, or companies within the same group as, Amazon.com Inc.
6.7. The Scheme can be applied at the same time as other offers run by us.
6.8. The Scheme, the Referral Reward and Additional Award is awarded at our sole discretion and our decision is final.
6.9. Arden University reserves the right to withdraw or amend the Terms or the Scheme at any time.
6.10. You may not transfer any of your rights under these Terms to any other individual or entity.
6.11. Nobody else has any rights under these Terms. These Terms are between you and us. No other person shall have any rights to enforce any of their provisions.
6.12. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under our relationship. If you are unhappy with the transfer you may contact us to terminate the relationship within 30 days of us telling you about it.
6.13. We will not be liable to you in respect of any claims or losses arising from these Terms and the Scheme. The above limitation of liability shall not apply to any claims that relate to death or personal injury through our negligence.
6.14. We are not liable for any loss or damage arising out of your use of the Referral Reward or the Additional Reward, or any interception of the Referral Reward or the Additional Reward once distributed.
6.15. If we delay in carrying out our obligations to you under these Terms caused by circumstances beyond our reasonable control, then we will not be liable to you (or any other person) for the consequences of that delay.
6.16. If we delay in enforcing any of these Terms, we may still enforce any of them later. If we do not insist immediately that you meet your obligations under these Terms, or if we delay in taking steps against you in respect of you breaking these Terms that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date.
6.17. If there is a conflict between these Terms and the Arden Policies or any other terms issued by us relevant to the Scheme, then the Arden Policies shall prevail.
6.18. Each of the provisions in these Terms operates separately. If a court finds any part of these Terms unlawful, the remaining provisions will continue in full force and effect.
6.19. We will at all times process any of your personal data in accordance with our Privacy Policy, which is available at www.arden.ac.uk or upon request, which is compliant with the UK GDPR and the Data Protection Act 2018, both as amended, extended or re-enacted from time to time.
6.20. These Terms are governed exclusively by English law and both you and us irrevocably submit to the exclusive jurisdiction of the English courts for any claim arising under or in connection with these Terms and any non-contractual obligation arising out of or in connection with them.

Alumni Discount

30. Arden University Alumni Discount*

Summary of Arden University Alumni discount scheme

If you’ve graduated from an Arden University course or a course supported by RDI and awarded by Anglia Ruskin University, University of Sunderland or University of Wales, you will receive a 10% discount on studying your Arden University Masters or MBA.

Eligibility criteria

To be eligible for the 10% alumni discount from your tuition fees you must be:

1. Graduated from an Arden University course or a course supported by RDI and awarded by Anglia Ruskin University, University of Sunderland or University of Wales.

2. Enrolling on your second programme with Arden University (previously RDI).

3. Enrolling on a postgraduate programme provided by either Arden University, or Anglia Ruskin University delivered through Arden University.

b. Additional terms of alumni discount

1. If eligible, you will receive a 10% reduction in the cost of your total Arden University tuition fee, whether you choose modular or full payment.

2. Discount cannot be applied retrospectively to students enrolled on a second programme.

3. Students must have graduated from an Arden University or Anglia Ruskin University, University of Sunderland or University of Wales course supported by RDI

4. Alumni discount is not available to students who enrol via an agent.

5. Arden University’s decision about Alumni Discount is final.

*Please note: the Arden University Alumni Discount does not apply to Approved Arden University Franchise Partner students.

Annual Student Satisfaction Survey

37. Arden's Annual Student Satisfaction Survey*

Summary of Arden's Annual Student Satisfaction Survey – Completing a survey could mean being rewarded with high street/online vouchers. See below for full terms and conditions

1. Survey participants are selectively chosen by Arden University.

3. Survey participants must complete the survey in order to be entered into the prize draw.

4. Arden University will confirm the prize fund within the relevant survey. This is subject to change.

5. A winner will be chosen at random from the entries. Arden’s decision is final.

6. Arden University will attempt to contact the winner. If the prize is not claimed within a reasonable period, it may be used for a subsequent prize fund

7. Data captured in surveys from students and alumni may be used within promotions. Arden University reserves the right to use these for multiple channels such as; the website, listing sites, emails, social media posts and other media within reason

8. Participants can ask for their data to be removed from the website at any time by making this request to enquiries@arden.ac.uk

*Please note: the Arden's Annual Student Satisfaction Survey does not apply to Approved Arden University Franchise Partner students.

Financial Support Bursary – Terms and Conditions

What is the Financial Support Bursary?

The Financial Support Bursary (the “Bursary”) is available to students who are experiencing genuine and unforeseen financial hardship whilst at university, despite having applied for and received all other financial support. The Bursary can provide support for disability needs assessment or, in exceptional cases, non-repayable grants towards essential living expenses or one-off unplanned costs. The Bursary can also help to purchase essential IT equipment and/or short-term broadband connection for study. Funding to help applicants in hardship to gain access to high quality and reliable IT equipment and/or short-term broadband connection will receive priority.

The Bursary cannot under any circumstances be used to fund the following:

tuition fees - you must be in receipt of student finance or have a signed payment plan in place which covers your tuition fees;
debts including gambling activities; or
medium to long-term financial instability and shortfall.

Not all Bursary awards shall result in a cash payment. The University may choose to distribute goods directly e.g., a pre-approved laptop, or to issue a supermarket service voucher or broadband service voucher in relation to its preferred supplier.

Who is eligible?

To be eligible for this scheme, you must meet the following student requirements:

be UK domiciled (with settled status where applicable) [applies to Emergency Fund, Inclusion Bursary and Digital Support]

OR

be a registered and enrolled student at our Berlin Campus and domiciled in Germany [Berlin Hardship Fund]
enrolled on a full-time or part-time basis to one of Arden’s Undergraduate of Postgraduate programmes;
demonstrate a clear shortfall in income versus expenditure which is directly contributing to financial hardship; this includes an inability to meet basic living costs such as food, household bills, and/or travel;
be in receipt of the full Student Tuition Fee Loan to which you are entitled from the Student Loans Company or have entered into a registered payment plan with Arden University;
be able to provide full evidence of all incomings and outgoings along with evidence of any dependents; and
where seeking funding for IT equipment, evidence of unaffordability, and confirmation that such equipment is not available via other grants and schemes such as the Disabled Students’ Allowance.

Students who are not eligible for the bursary are still encouraged to seek advice and guidance on debt and money from agencies such as Citizens Advice (Debt and money - Citizens Advice).

What evidence is required?

Once your eligibility has been verified the University will request that you submit supporting documentary evidence relevant to your circumstances to the Student Success Team. Regardless of the element of the Bursary you are applying for and to support your Bursary application, you are required to provide accurate, up to date and relevant evidence to support your reasons for applying. The evidence required is dependent on your individual circumstances; details of required evidence will be provided to you once your eligibility has been confirmed. In addition to the standard evidence listed above, you may be asked to provide additional evidence if the assessor deems it necessary.

Bank Statements

Please note that bank statements must be submitted as either a scan of the original document or in PDF format exported from your online banking or mobile banking app. You must submit bank statements that cover the 3 months before the date of your application.

All bank statements must include any income and expenditure quoted in your application and be in a clear and readable format, containing the following information:

Student’s name and address;
Bank details, including sort code and account number;
All transactions going into or out of accounts over £100 must be annotated to explain the following:
Where the transaction is from/to; and
What the transaction is for.

The University cannot accept screenshots of your accounts or summaries detailed via any other format. Evidence must be provided for all accounts you hold, including any joint, savings, or ISA accounts.

Letters, tenancy agreements, and bills e.g., Council Tax, Utilities Bills

Any documents submitted as evidence should be on company-headed paper, preferably displaying the organisation’s official stamp to show authenticity. Any evidence that contains a foreign language must be translated to English before submission to the University.

In the case of tenancy documentation, you should inform the University of any debt/arrears regarding outstanding rent payments.

Student Finance England Documentation (full-time undergraduate students only)

You must evidence that you have been means-tested by Student Finance England (SFE). When submitting SFE evidence this must include all income including but not limited to maintenance loans, income from employment, and government benefits.

Household income and Universal Credit

If this is not shown on your recent bank statement, you may supply a P45 or P60 for the most recent tax year or a statement of earnings from HMRC. If your income was zero or you have an emergency tax code (e.g., ending in M1, W1, or T) you must submit a statement of earnings instead of a P60 (unless you are claiming one of the means-tested benefits listed below). For any additional income e.g., from external funding or government benefits please include a list of payments you have received and are yet to receive. If you receive Universal Credit you will be asked to provide evidence such as your award letter; eligibility for Universal Credit is one of the factors we consider when assessing the validity of low-income status and requirement for financial support.

Childcare costs

You may be asked to provide evidence of invoices, outstanding childcare bills, and any correspondence regarding missed payments/debt arrears. For full-time students, you should also evidence why you have been assessed as not eligible for the childcare grant from SFE.

How to apply?

To apply for the Bursary, you will need to do the following:

ensure that you meet the eligibility criteria
register for Blackbullion with your Arden email address at blackbullion.com
complete the relevant digital application form on Blackbullion which requires you to upload evidence within 20 business days. If you do not submit within 20 business days your application will be closed.

A closed Bursary application cannot be reopened, and a new application must be made if required.

Once the relevant evidence has been submitted, the University will contact you to advise on the outcome of your application. If the University confirms a Bursary award, you must:

provide any further details requested to facilitate the Bursary award e.g., bank details.

Within 4 weeks of the Bursary award, you will be contacted by Arden’s Student Success Team to complete a short evaluation form. At this point, you must

complete and return the evaluation form to the Student Success Team within 20 business days.

Note: your application will not be assessed until you submit a complete application form, including all evidence necessary to complete an assessment.

Only applications submitted via Blackbullion will be considered unless there is an exceptional circumstance that may prevent you from doing so. In this case, please email inclusion@arden.ac.uk

Award and Conditions

Please see details below for elements of the Bursary you may be eligible to receive in the event of an award. All students in receipt of the Bursary must complete a follow-up evaluation which will be sent via your university email within 4 weeks of the award otherwise they shall be in breach of these terms and conditions.

Note: You may apply for one particular financial support fund element or a combination as part of your Bursary application.

Financial Support Fund Element	Award	Conditions
Emergency Fund / Financial Hardship	Food vouchers BACS transfer	Your evidence will be reviewed, and the decision will be made based on your income, expenditure, and current financial status. Once assessed the University will exercise its discretion as to whether a standard or nonstandard award is to be granted. Standard awards are those made to help with the general costs of being a student, where essential expenditure is offset against expected income. If the former is higher, the student is viewed as having an ‘additional need’; the University contributes 70% for a period of 8 weeks. If the former is not higher but the student requires short-term support, vouchers for supplies will be awarded. Non-standard awards should be used for students who evidence unforeseen exceptional circumstances; the value of the award is discretionary based on the evidence provided by the student.
Digital Inclusion Bursary	A specified laptop will be awarded to you by the University. A gifted voucher for internet broadband will be awarded for a short-term solution of 3-months.	The laptop will include essential software to complete your studies. The make and model of the laptop are variable and dependent on availability however it will be assessed to meet basic student requirements for study. Where a student is studying a course which requires non-standard software the university may consider alternative support options which suit the student’s needs. You are not permitted to sell the laptop whilst you remain a student at Arden University. Internet broadband will be gifted as part of a voucher for a period of up to 3 months.
Inclusion Bursary	You may book an assessment with the university’s specified provider. The provider will be reimbursed directly by Arden University.	Any assessment must be booked in at the student’s earliest convenience and confirmed with the Student Inclusion Team.
Berlin Hardship fund	Financial support (typically 200EUR) for essential food and travel	Evidence of financial hardship

Arden University funds membership of the National Association of Student Money Advisers (NAMSA). Assessors, who are members of NASMA, will examine how well you meet the eligibility criteria for the Bursary with a particular focus on:

Provision: you must have made realistic provision for all course-related costs, including fees, before starting your course.

Examples of provision may include permanent employment or a suitable level of savings. The Financial Support Fund can only assist with urgent, short-termsituations and should therefore not be considered as a primary source of funding.

An unforeseen change in circumstance: This must occur after the start of the course, and in the same academic year that you are applying for the Bursary.

Examples of unforeseen change may include redundancy, illness, or domestic issue.

Supporting statement: as part of your application form you will be asked to provide a statement and it should consider the two points above.

Financial Situation: In addition to the information in your personal statement, we will look at your income and expenditure to understand your financial situation. If you have high levels of non-essential expenditure, your application may be rejected.

All information provided in support of your application will be considered and we encourage you to provide as much information as possible to give us a full picture of your circumstances.

We aim to complete the assessment and provide an outcome of a complete application with evidence within 20 working days, if you are required to provide further evidence to support your application, the 20 working days will only start from the point we have received all necessary evidence.

Award arrangements

Payment will only be processed for successful applications within 7-10 working days and will be paid directly to your nominated UK bank account as stated in your application.

Where there is an urgent need for food or travel this may be expedited providing the student has specified this in their application form. Where possible awards will be sent digitally via email however vouchers may also require postage.

Typically, you will not be eligible for multiple awards from the Bursary within the same academic year. However, in exceptional circumstances and if you are experiencing unexpected and unforeseen financial difficulty an additional claim may be considered. In this event, you will need to complete a brand-new application form and submit evidence to your support your new application. Please note that you can only apply for the Bursary in the same academic year if you have not been in receipt or awarded the Bursary within the last 3 calendar months.

Please note that internet, travel, and food vouchers will only be issued as a short-term solution, and it will be the student’s responsibility to ensure that long-term provision is in place.

Award suspension and termination

The award will be suspended during a period of approved leave of absence where this period covers a whole or part of an academic year. On your return to studies, you may apply/reapply for the Bursary if you meet the eligibility criteria.

If you withdraw from your studies or are required to withdraw, any scheduled Bursary award(s) will not be made. Your award will be terminated if you cease to be registered as a student or for good cause at the discretion of the Financial Support Team.

Arden University reserves the right to recover funds where a Bursary has been awarded under false pretence or these terms and conditions have been breached.

Appeals

If you are dissatisfied with the decision of your outcome, you can appeal within 10 working days of your outcome via email to hardshipfund@arden.ac.uk

Your appeal will be considered by the Inclusion Services Manager or his/her nominee with respect to the details raised in your appeal. Arden University has absolute discretion on the outcome of your application form and if your appeal is unsuccessful then the decision is final.

Acceptance

Acceptance of the Bursary constitutes acceptance of these terms and conditions.

These terms and conditions apply for the Financial Support Fund awarded to students for the Academic year 2021/2022. Arden University reserves the right to update these terms and conditions as necessary. These terms are read in conjunction with Arden’s main terms, policies, and procedures (“Arden Policies”), in force from time to time, including but not limited to:

Arden University’s Terms and Conditions (“Main Terms”);
Arden University’s Privacy Policy
Arden University’s Programme Fee Payment Policy;
Arden University’s Refund Policy;
Arden University’s Student Protection Plan; and
Arden University’s Student Regulations.

Copies of all Arden Policies are available on the Arden University Website. Your personal data will be managed in accordance with our privacy policy which can be found online at Privacy Policy | Arden University.

Arden University Regional Offer – Online Distance Learning

These terms and conditions (the “Terms”) form the basis on which Arden University Limited (“Arden”, “Arden University” and/or “we”/”us”) operates the Regional Offer that applies a discount to the Programme Fee for Eligible Programmes based on the nationality of the students wishing to study at Arden via the online distance learning study mode (“Regional Offer”).

About Arden and How to Contact Us

We are Arden University Limited a company registered in England and Wales. Our company registration number is 02450180 and our registered office is at Arden House, Middlemarch Park, Coventry, United Kingdom CV3 4FJ. Our registered VAT number is 7053350 66. We are also a Data Controller registered with the Information Commissioners Office.

These Terms should be read in conjunction with Arden’s student terms and conditions, policies and procedures (“Arden Policies”), in force from time to time. Copies of all Arden Policies are available on the Arden University website (www.arden.ac.uk).

For the avoidance of doubt, you remain bound by the financial and contractual obligations of the Arden University’s terms and conditions applicable to your Enrolment on a Programme.

Contact us at: www.arden.ac.uk/contact-us

1. Definition and interpretation

1.1. In these Terms:

Application means the application form for joining a Programme at Arden University;

Eligible Programme means any foundation + undergraduate course, any undergraduate course, any postgraduate course and any Top-Up course, offered by us that is available to be studied via Online Distance Learning only;

Enrolled means the process of formally registering your participation in a Programme and the expression “Enrol” should be read accordingly;

Fee Liability means the amount that you are obliged to pay for your Programme (as if the Regional Offer was not applied) once your acceptance of your Programme place has been confirmed by us;

Programme means any course (at any level e.g. foundation, undergraduate or postgraduate) offered by us and, for the avoidance of doubt, shall include the Eligible Programmes.

Programme Fee means the total published tuition fee for all levels to be paid to us for a Programme from time to time and any fees, costs or expenses which are not tuition fees are expressly excluded. For the avoidance of doubt, the following items are outside the scope of the Programme Fee (without limitation): costs relating to accommodation, living, food, subsistence, travel, stationery, computer or computer equipment, registration, or Enrolment; other fees charged either by us, any of our partners and/or any other governing or regulatory body in connection with your studies; library charges; printing charges; and costs associated with retaking any assessment;

Programme Start Date means the start of your Eligible Programme as defined in Arden University’s academic calendar (excluding induction modules);

Sanctions means any sanction, including but not limited to, economic or financial sanctions or trade embargoes, that is imposed, administered or enforced from time to time by (a) the United States government (including, without limitation, OFAC), or (b) the United Nations Security Council, or (c) the European Union, or (d) His Majesty’s Treasury of the United Kingdom; or (e) any other governmental authority; and

Sanctioned Person means, at any time, (a) any person listed in any Sanctions-related list of designated persons maintained by the United States government (including, without limitation, OFAC), the United Nations Security Council, the European Union, His Majesty’s Treasury of the United Kingdom, or any other governmental authority, or (b) any person controlled by any such person.

2. Eligibility

2.1. To be considered eligible for the Regional Offer, you must meet the following criteria (“the Regional Offer Criteria”):

2.1.1. you are national of, or a residence of, a country listed at Schedule 2 at the date of your Application; and

2.1.2. we make you an offer to study your Eligible Programme for one of the intakes set out at Schedule 1.

2.2. We reserve the right to request from you evidence of proof of nationality and proof of country of residence.

2.3. Unless we state otherwise, the Regional Offer does not apply to you if you are applying to be an Arden University student via any of our partnerships listed at https://arden.ac.uk/studying-with-us/partners, as amended from time to time.

2.4. For the avoidance of doubt, students who come to Arden through an approved Arden University recruitment agent are eligible for the Regional Offer, subject to the Terms.

2.5. For the avoidance of doubt, the Regional Offer does not apply to UK students.

2.6. Even though you satisfy the Regional Offer Criteria, you will cease to be eligible for the Regional Offer if any of the below apply and you may become immediately liable for the full Fee Liability:

2.6.1. you are carrying 40 credits or more from previous learning at another institution (this includes Arden University);

2.6.2. your Arden University student account is in arrears; or

2.6.3. you are blocked or expelled as an Arden University student; or

2.6.4. we are not, in our sole and absolute discretion, satisfied with the evidence of proof provided under 2; or

2.6.5. you are or become, a member of staff (whether permanent or temporary), or a family member of a member of staff (whether permanent or temporary), or an agent or sub-agent, of (a) Arden University or any of its associated, affiliated or subsidiary companies, or (b) an Approved Arden University Franchise Partner or (c) a company associated with any other Arden University partnership arrangement or (d) an approved Arden University recruitment agent; or

2.6.6. any part of your Application, or any information subsequently provided to us in connection with the Regional Offer (including, without limitation, any financial information) is misrepresentative or fraudulent; or

2.6.7. you are a Sanctioned Person.

3. How we apply the Regional Offer

3.1. The Regional Offer will be automatically applied to you if you satisfy the Regional Offer Criteria. Please see Schedule 1 for the Programme Fee (with the Regional Offer applied) for all Eligible Programmes.

4. Cancellation and Withdrawal

4.1. If you cancel or withdraw your place on your Eligible Programme or are withdrawn by us, you will forfeit your Regional Offer. Please see our Refund Policy for your refund eligibility (if applicable).

4.2. The Regional Offer is subject to cancellation in accordance with paragraph 6 of these Terms.

5. Transfer, Deferral and Leave of Absence

Transfer

5.1. If you transfer from your Eligible Programme to a Programme that is not an Eligible Programme, the Regional Offer cannot be transferred, and you will no longer be eligible. Our Finance team will confirm to you by way of email your Fee Liability.

Deferral

5.2. If you are permitted to defer the start of your Eligible Programme, your deferral must be to one of the intakes listed at Schedule 1 in order for the Regional Offer to apply.

Leave of Absence

5.3. If you wish to take a leave of absence from your Eligible Programme after your Programme Start Date, please see our Leave of Absence Policy on our website (arden.ac.uk).

5.4. During your leave of absence, the Regional Offer will still apply to your Eligible Programme. If you subsequently decide to withdraw or are withdrawn, paragraph 4 will apply.

6. Cancellation by Arden University

6.1. We reserve the right to refuse, to withdraw an offer or to cancel your accepted place on an Eligible Programme for any of the reasons set out in your student terms and conditions, and including (without limitation) in the following circumstances:

6.1.1. insufficient student numbers confirmed on your Eligible Programme; or

6.1.2. if the number of students confirmed on your Eligible Programme exceeds the number of places available; or

6.1.3. if, in our opinion, the running or continuation of your Eligible Programme becomes unviable or practically impossible for us.

6.2. If we are unable to run your Eligible Programme or we cancel your place for any reason as set out in your student terms and conditions, or the reasons listed in sub-paragraphs 1.1 to 6.1.3, we will give you the opportunity to transfer to a different Eligible Programme subject to there being a place available.

7. General

7.1. The Regional Offer is not to be combined with any other offer run by us. If you are eligible for more than one offer, the offer that gives you the greatest discount will be applied to you. For the avoidance of doubt, you are permitted to participate in our Refer a Friend Scheme, prize draws and competitions, subject to their applicable terms and conditions.

7.2. The Regional Offer is given at our sole discretion and our decision shall be final.

7.3. We reserve the right to withdraw or amend these Terms or the Regional Offer at any time.

7.4. You may not transfer any of your rights under these Terms to any other individual or entity.

7.5. Nobody else has any rights under these Terms. These Terms are between you and us. No other person shall have any rights to enforce any of their provisions.

7.6. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under our relationship. If you are unhappy with the transfer you may contact us to terminate the relationship within 30 days of us telling you about it.

7.7. We accept no responsibility for any Applications that are lost or not successfully completed regardless of cause, including, but not limited to, any equipment failure, technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind, and proof of sending shall not be proof of receipt.

7.8. We are not liable to you in respect of any claims or losses arising from these Terms and the Regional Offer. The above limitation of liability shall not apply to any claims that relate to death or personal injury through our negligence.

7.9. If we delay in carrying out our obligations to you under these Terms caused by circumstances beyond our reasonable control, then we will not be liable to you (or any other person) for the consequences of that delay.

7.10. If we delay in enforcing any of these Terms, we may still enforce any of them later. If we do not insist immediately that you meet your obligations under these Terms, or if we delay in taking steps against you in respect of you breaking these Terms that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date.

7.11. If there is a conflict between these Terms and the Arden Policies, then the Arden Policies shall prevail.

7.12. Each of the provisions in these Terms operates separately. If a court finds any part of these Terms unlawful, the remaining provisions will continue in full force and effect.

7.13. We will at all times process any of your personal data in accordance with our Privacy Policy, which is available at arden.ac.uk or upon request, which is compliant with the UK GDPR and the Data Protection Act 2018, both as amended, extended or re-enacted from time to time.

7.14. These Terms are governed exclusively by English law and both you and us irrevocably submit to the exclusive jurisdiction of the English courts for any claim arising under or in connection with these Terms and any non-contractual obligation arising out of or in connection with them.

Schedule 1 – Eligible Programmes

Eligible Programme Type	Programme Fee (with the Regional Offer applied)	Intakes	Study Mode
Foundation + Undergraduate	£15,375.00	· July 2022 · October 2022 · January 2023 · April 2023 · July 2023 · October 2023	Online Distance Learning
Undergraduate only	£12,375.00
Undergraduate Top-Up	£4,125.00
MBA	£6,513.00
MBA Top-Up	£2,052.60
MSc / MA (excluding Psychology courses and MSc Finance and Accounting Top-Up)	£6,330.00
MSc Psychology	£5,100.00
MSc Finance and Accounting Top-Up	£2,310.00
PG Certificate	£2,380.20

Schedule 2 – Eligible Countries

South & North America	CIS Region
· Argentina · Bolivia · Brazil · Chile · Colombia · Ecuador · Guyana · Paraguay · Peru · Suriname · Uruguay · Venezuela · USA · Canada	· Armenia · Azerbaijan · Belarus · Kazakhstan · Kyrgyzstan · Moldova · Russia · Tajikistan · Turkmenistan · Ukraine · Uzbekistan
Europe (Non-EU) (excluding UK)	Australia and Oceania
· Albania · Andorra · Armenia · Azerbaijan · Belarus · Bosnia and Herzegovina · Georgia · Iceland · Kosovo · Liechtenstein · Moldova · Monaco · Montenegro · North Macedonia · Norway · Russia · San Marino · Serbia · Switzerland · Turkey · Ukraine · Vatican City	· Australia · American Samoa (USA) · Cook Islands (New Zealand) · Fiji · French Polynesia (France) · Guam (USA) · Kiribati · Marshall Islands · Micronesia · Nauru · New Caledonia (France) · New Zealand · Niue (New Zealand) · Norfolk Island (Australia) · Northern Mariana Islands (USA) · Palau · Papua New Guinea · Pitcairn Islands (UK) · Samoa · Solomon Islands · Tokelau (New Zealand) · Tonga · Tuvalu · Vanuatu · Wake Island (USA) · Wallis Futuna (France)
Middle East	The Caribbean
· Bahrain · Israel · Jordan · Kuwait · Qatar · UAE	· Anguilla · Antigua and Barbuda · Aruba · Bahamas · Barbados · Bermuda · Bonaire, Sint Eustatius and Saba · British Virgin Islands · Cayman Islands · Cuba · Curacao · Dominica · Dominican Republic · Grenada · Guadeloupe · Haiti · Jamaica · Martinique · Montserrat · Netherlands Antilles · Puerto Rico · Saint Kitts and Nevis · Saint Lucia · Saint Martin · Saint Vincent and the Grenadines · Saint-Barthelemy · Trinidad and Tobago · Turks and Caicos Islands · US Virgin Islands
Africa	Asia
· Kenya · Madagascar · Mauritius · Tanzania · Egypt · Ghana · Nigeria	· China · Indonesia · Malaysia · Singapore · Vietnam · India

Library Portal Feedback Prize Draw - Terms and Conditions

These terms and conditions (the “Terms”) form the basis on which Arden University Limited (“Arden”, “Arden University”, “we”/”us”) operates the quarterly Library Portal Feedback prize draw occurring in July, October, January and April on a rolling basis (subject to these Terms), each the “July Prize Draw”, the “October Prize Draw”, the “January Prize Draw” and the “April Prize Draw”, and collectively the “the Prize Draw”

These Terms should be read in conjunction with Arden’s student terms and conditions, policies and procedures (“Arden Policies”), in force from time to time. Copies of all Arden Policies are available on the Arden University Website (www.arden.ac.uk)

We are Arden University Limited, a company incorporated and registered in England and Wales with company number 02450180, whose registered office is Arden House, Middlemarch Park, Coventry, CV3 4FJ, UK. Our registered VAT number is 7053350 66. We are also a Data Controller registered with the Information Commissioners Office.

Contact us at: www.arden.ac.uk/contact-us

PARTICIPATION

Entrants (“you” / “your”) who submit a completed feedback form (the “Entry”) during the Entry Period will be entered into one of the Prize Draws (depending on when the Entry was submitted) to have the chance to win the Prize, subject to these Terms. All Entries must be submitted via the link to the feedback form Library Portal Feedback (office.com).

PRIZE

One Amazon e-voucher worth £50.00 (fifty pounds sterling) (“the Prize”) will be awarded to the chosen winner of each Prize Draw, subject to these Terms.

1. DEFINITION AND INTERPRETATION

1.1. The following definitions apply to these Terms:

Enrolled means the process of formally registering your participation in a Programme and the expression “Enrol” should be read accordingly.

Entrant means any individual who is aged 18 or over, acting at their sole discretion, who submits an Entry in accordance with these Terms and is eligible under clause 2;

Entry Period means as described in clause 4.1;

Intellectual Property means patents, rights to apply for patents, trademarks, trade names, service marks, domain names, copyrights and all applications and registration of such worldwide, schematics, industrial models, inventions, know-how, trade secrets, computer software programs, and other intangible proprietary information;

Programme means all programmes provided and awarded solely by Arden University;

Sanctions means any sanction, including but not limited to, economic or financial sanctions or trade embargoes, that is imposed, administered or enforced from time to time by (a) the United States government (including, without limitation, OFAC), or (b) the United Nations Security Council, or (c) the European Union, or (d) Her Majesty’s Treasury of the United Kingdom; or (e) any other governmental authority; and

Sanctioned Person means, at any time, (a) any person listed in any Sanctions-related list of designated persons maintained by the United States government (including, without limitation, OFAC), the United Nations Security Council, the European Union, Her Majesty’s Treasury of the United Kingdom, or any other governmental authority, or (b) any person controlled by any such person.

2. ELIGIBILITY

2.1. To be eligible for the Prize Draw, the Entrant must:

2.1.1. currently be Enrolled on a Programme at Arden University.

2.2. Despite the fact that you satisfy clause 1, you will not be eligible, or will cease to be eligible, for the Prize Draw if you:

2.2.1. withdraw or are withdrawn from your Programme; or

2.2.2. are blocked or suspended as an Arden University student; or

2.2.3. you are in arrears in your student account; or

2.2.4. you are or become, a member of staff (whether permanent or temporary), or a family member of a member of staff (whether permanent or temporary), or an agent or sub-agent, of (a) Arden University or any of its associated, affiliated or subsidiary companies, or (b) an Approved Arden University Franchise Partner or (c) a company associated with any other Arden University partnership arrangement or (d) an approved Arden University recruitment agent; or

2.2.5. you are a Sanctioned Person.

2.3. For the avoidance of doubt, if you are or become a member of staff (whether permanent or temporary), you can still complete the feedback form, but you will not be entered into the Prize Draw as stated at clause 2.4.

2.4. For the avoidance of doubt, students who are also undertaking paid roles with us (e.g. Student Ambassadors) can still complete the feedback form, but they will not be entered into the Prize Draw. Student Representatives are eligible to complete the feedback form and to be entered into the Prize Draw

2.5. For the avoidance of doubt, unless we state otherwise, Entrants who are Arden University students via any of our partnerships listed at https://arden.ac.uk/studying-with-us/partners, as amended from time to time, are not eligible for the Prize Draw but can still complete the feedback form.

3. SUBMITTING YOUR ENTRY

3.1. All Entries must be submitted via the link to the feedback form Library Portal Feedback (office.com). We will not accept an Entry submitted any other way.

3.2. You can submit more than one feedback form each quarter, but we will only accept one Entry per Entrant for each Prize Draw. Please see clause 1 for which Prize Draw you will be entered into.

3.3. By submitting your Entry, you are agreeing to be bound by these Terms. An Entry that does not comply with these Terms or is otherwise incomplete (to be decided at our sole and absolute discretion), will be disqualified.

4. THE PRIZE DRAW

4.1. By submitting an Entry, you will be automatically entered into the relevant Prize Draw. If you submit your Entry between (start and end dates stated are included in the period):

4.1.1. 16^th March 2022 to 30^th June 2022, you will be entered into the July Prize Draw in 2022. For all future July Prize Draws, the Entry Period will be 1^st April to 30^th June;

4.1.2. 1^st July to 30^th September your Entry will be entered into the October Prize Draw;

4.1.3. 1^st October to 31^st December your Entry will be entered into the January Prize Draw;

4.1.4. 1^st January to 31^st March your Entry will be entered into the April Prize Draw; (“Entry Period”).

4.2. A random draw performed by a computer process will be used by us to select the winners. The random draw for each Prize Draw will take place on or before the first Wednesday that occurs after the end of the relevant Entry Period (the “Draw Date”). For example, the Draw Date for an October Prize Draw will be the first Wednesday after 30^th If the first Wednesday is a bank holiday in the UK, the random draw will take place on the next Wednesday that occurs.

4.3. Only one winner will be chosen for each Prize Draw from Entries correctly submitted.

4.4. Each winner will be awarded the Prize. No cash alternative is available. The Prize is personal to the winner and is non-transferrable and excludes any additional costs.

4.5. We will provide the Prize to winners via email (which will come directly from Amazon) within 14 working days from the day after the Draw Date. We will use the winner’s primary email address that we have in our records.

4.6. Our decision is final, and no correspondence or discussion shall be entered into by an Entrant or any other party on the Entrant’s behalf regarding the process or details of our decision.

4.7. In the event that the winning Entry is, or becomes, void for any reason (which is determined at our sole and absolute discretion), we reserve the absolute right to select a new winning Entry.

5. RESTRICTIONS AND REQUIREMENTS

5.1. We will reject an Entry we deem, in our sole and reasonable discretion, to be inappropriate, offensive or otherwise in breach of these Terms.

5.2. We accept no responsibility for an Entry that is lost or not successfully completed regardless of cause, including, but not limited to, any equipment failure, technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind, and proof of sending shall not be proof of receipt. It is the sole and absolute responsibility of the Entrant to submit their Entry in accordance with these Terms.

6. DATA PROTECTION AND MARKETING

6.1. By submitting an Entry, you consent to your contact details being used by us to contact you in connection with the Prize Draw. We will at all times process your personal data in accordance with our Privacy Policy, which is available on our website (arden.ac.uk/privacy-policy) or upon request, which is compliant with the UK GDPR and the Data Protection Act 2018 both as amended, extended or re-enacted from time to time.

7. GENERAL

7.1. Where there is a law (including but not limited to Sanctions) or regulation prohibiting the provision of the Prize to you from us, the applicable law/regulation shall prevail and we will not provide the Prize to you.

7.2. It is your responsibility to ensure that, if you are eligible under Prize Draw, you are able to use the Prize; this includes being able to use the Prize in your country of residence. No alternative prize will be provided by us.

7.3. You are fully responsible for and shall indemnify us for and in respect of any tax (including but not limited to income tax and National Insurance contributions) you are required to pay in relation to your participation in the Prize Draw.

7.4. We accept no liability for any costs incurred by an Entrant for submitting an Entry regardless of whether the Entry was successful or unsuccessful.

7.5. We will not be liable for any Intellectual Property infringement that arises from, or in connection with, the Prize Draw and an Entrant’s participation in the Prize Draw including an Entrant’s Entry.

7.6. The Prize Draw is not, and should not be deemed, in any way to be administered, endorsed or sponsored by Amazon.com Inc, Amazon UK or any subsidiaries of, or companies within the same group as, Amazon.com Inc.

7.7. The Prize Draw can be applied at the same time as other offers run by us.

7.8. The Prize is awarded at our sole discretion and our decision is final.

7.9. We reserve the right to withdraw or amend the Terms or the Prize Draw at any time.

7.10. You may not transfer any of your rights under these Terms to any other individual or entity.

7.11. Nobody else has any rights under these Terms. These Terms are between you and us. No other person shall have any rights to enforce any of their provisions.

7.12. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under our relationship. If you are unhappy with the transfer you may contact us to terminate the relationship within 30 days of us telling you about it.

7.13. We are not liable to you in respect of any claims or losses arising from these Terms and the Prize Draw. The above limitation of liability shall not apply to any claims that relate to death or personal injury through our negligence.

7.14. We are not liable for any loss or damage arising out of your use of the Prize, or any interception of the Prize once distributed.

7.15. If we delay in carrying out our obligations to you under these Terms caused by circumstances beyond our reasonable control, then we will not be liable to you (or any other person) for the consequences of that delay.

7.16. If we delay in enforcing any of these Terms, we may still enforce any of them later. If we do not insist immediately that you meet your obligations under these Terms, or if we delay in taking steps against you in respect of you breaking these Terms that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date.

7.17. If there is a conflict between these Terms and the Arden Policies, then the Arden Policies shall prevail.

7.18. Each of the provisions in these Terms operates separately. If a court finds any part of these Terms unlawful, the remaining provisions will continue in full force and effect.

7.19. These Terms are governed exclusively by English law and both you and us irrevocably submit to the exclusive jurisdiction of the English courts for any claim arising under or in connection with these Terms and any non-contractual obligation arising out of or in connection with them.

Arden University Regional Offer – Berlin

These terms and conditions (the “Terms”) form the basis on which Arden University Limited (“Arden”, “Arden University” and/or “we”/”us”) operates the Regional Offer offer that applies a discount to the Programme Fee for the Eligible Programmes based on the nationality of the students wishing to study at our Berlin study centre (“Regional Offer”).

About Arden and How to Contact Us

We are Arden University Limited a company registered in England and Wales. Our company registration number is 02450180 and our registered office is at Arden House, Middlemarch Park, Coventry, United Kingdom CV3 4FJ. Our registered VAT number is 7053350 66. We are also a Data Controller registered with the Information Commissioners Office.

These Terms should be read in conjunction with Arden’s student terms and conditions, policies and procedures (“Arden Policies”), in force from time to time. Copies of all Arden Policies are available on the Arden University website (www.arden.ac.uk).

For the avoidance of doubt, you remain bound by the financial and contractual obligations of the Arden University’s terms and conditions applicable to your Enrolment on a Programme.

Contact us at: www.arden.ac.uk/contact-us

1. Definition and interpretation

1.1. In these Terms:

Application means the application form for joining a Programme at Arden University;

Eligible Programme means any MSc, MA and MBA course offered by us that is available to be studied via Blended Learning at our Berlin study centre only;

Enrolled means the process of formally registering your participation in a Programme and the expression “Enrol” should be read accordingly;

Fee Liability means the amount that you are obliged to pay for your Programme (as if the Regional Offer was not applied) once your acceptance of your Programme place has been confirmed by us;

Programme means any course (at any level e.g. foundation, undergraduate or postgraduate) offered by us and, for the avoidance of doubt, shall include the Eligible Programmes.

Programme Fee means the total published tuition fee for all levels to be paid to us for a Programme from time to time and any fees, costs or expenses which are not tuition fees are expressly excluded. For the avoidance of doubt, the following items are outside the scope of the Programme Fee (without limitation): costs relating to accommodation, living, food, subsistence, travel, stationery, computer or computer equipment, registration, or Enrolment; other fees charged either by us, any of our partners and/or any other governing or regulatory body in connection with your studies; library charges; printing charges; and costs associated with retaking any assessment;

Programme Start Date means the start of your Eligible Programme as defined in Arden University’s academic calendar (excluding induction modules);

Sanctions means any sanction, including but not limited to, economic or financial sanctions or trade embargoes, that is imposed, administered or enforced from time to time by (a) the United States government (including, without limitation, OFAC), or (b) the United Nations Security Council, or (c) the European Union, or (d) Her Majesty’s Treasury of the United Kingdom; or (e) any other governmental authority; and

Sanctioned Person means, at any time, (a) any person listed in any Sanctions-related list of designated persons maintained by the United States government (including, without limitation, OFAC), the United Nations Security Council, the European Union, Her Majesty’s Treasury of the United Kingdom, or any other governmental authority, or (b) any person controlled by any such person.

2. Eligibility

2.1. To be considered eligible for the Regional Offer, you must meet the following criteria (“the Regional Offer Criteria”):

2.1.1. you are national of a country listed at Schedule 2 at the date of your Application; and

2.1.2. we make you an offer to study your Eligible Programme for one of our Berlin intakes from (and including) September 2022.

2.2. We reserve the right to request from you evidence of proof of nationality.

2.3. Unless we state otherwise, the Regional Offer does not apply to you if you are applying to be an Arden University student via any of our partnerships listed at https://arden.ac.uk/studying-with-us/partners, as amended from time to time.

2.4. For the avoidance of doubt, students who come to Arden through an approved Arden University recruitment agent are eligible for the Regional Offer, subject to the Terms.

2.5. Even though you satisfy the Regional Offer Criteria, you will cease to be eligible for the Regional Offer if any of the below apply and you may become immediately liable for the full Fee Liability:

2.5.1. you are carrying 40 credits or more from previous learning at another institution (this includes Arden University);

2.5.2. your Arden University student account is in arrears; or

2.5.3. you are blocked or expelled as an Arden University student; or

2.5.4. we are not, in our sole and absolute discretion, satisfied with the evidence of proof provided under 2; or

2.5.5. you are or become, a member of staff (whether permanent or temporary), or a family member of a member of staff (whether permanent or temporary), or an agent or sub-agent, of (a) Arden University or any of its associated, affiliated or subsidiary companies, or (b) an Approved Arden University Franchise Partner or (c) a company associated with any other Arden University partnership arrangement or (d) an approved Arden University recruitment agent; or

2.5.6. any part of your Application or any information subsequently provided to us in connection with the Regional Offer (including, without limitation, any financial information) is misrepresentative or fraudulent; or

2.5.7. you are a Sanctioned Person.