Information for Disabled Student Allowance (DSA) Needs Assessors

Inclusion Services at Arden University

The Inclusion Team is committed to reducing barriers to student studies and providing the best possible support along their Arden journey!  They encourage students to get in touch with any concerns so that they can ensure they have the right support in place and can access the resources they need.

The Inclusion team provides specialist guidance and support for students at Arden in the following areas:

  • Disability
  • Mental Health and Wellbeing
  • Financial Support and Welfare

They are dedicated to enabling an accessible learning environment in which all Arden students can thrive.

Services Offered: 

  • Help with access exam adjustments.
  • Support students when applying for funding, such as Hardship Funding or Disabled Students’ Allowances (DSA).
  • Discuss with reasonable adjustments for teaching and learning.
  • Arrange a screening and possible referral if students think they may have a Specific Learning Difference such as dyslexia, dyspraxia, dyscalculia or ADHD.
  • Provide advice and guidance about the potential impact of your disability or mental health difficulty on your studies and how this can be accommodated within a student’s course.
  • Signpost students to support services, including psychological support.
  • Provide information and advice if students are considering an interruption of study for health or wellbeing reasons.
  • Support students returning to study following an interruption due to health or wellbeing reasons.

Further information can be found on the Inclusion Portal

Assistive Technology

There is a built-in tool in iLearn for reading difficulties accessible for everyone.

Assistive Technology information can be found at:

Inclusion Services to help students with Assistive Technology | Arden University

Microsoft 365 

Students at the university can download Microsoft Office 365 once they have received their student email address at

Lecture Capture

Lecture capture is not currently available at the university. However, the university does have some licences for the CaptionEd software available. Further details can be found by contacting Inclusion Services.

Online reading resources 

Arden University provides access to Ebook Central and EBSCO free of charge, so students can find and read e-books, journals and articles to support them in their studies. 


All Arden University students have access to Togetherall, which includes free online welfare, as well as advice for students and wellbeing support 24 hours a day, 365 days a year.

Financial Support Bursary Scheme

Details of bursaries and financial support can be found at:

Eligible students can receive support with the £200 DSA computer contribution and details of which can be found using the link above.

Non-medical help (NMH) support

Some interim support can be put in place for students awaiting DSA assessment.

The University preferred suppliers for NMH support are:

Band One – Support Assistants

Band Two – Enhanced Support Assistants

Band Three – Specialist Enabling Support

Cosmic People Limited

Cosmic House,
Main Street,
Walton on Trent,
South Derbyshire
DE12 8LZ

01283 716333

Band Four – Specialist Access and Learning Support

Specialist One to One Study Skills Support

Optimum Student Support Ltd

Montpellier House,
47 Rodney Road Cheltenham,
Gloucestershire GL50 1HX

01242 300270

Needs Assessment Reports should be sent to:


Contact details for Needs assessment reports:

Inclusion Team

Arden University

Arden House,

Middlemarch Park,



Telephone: 0800 268 7737