Meet the Arden University team

At Arden we want every student, no matter what their background or situation, to be able to enjoy their study and reach their goals. As you progress you will have a team of support staff to provide you with the guidance and help you might need to ensure this happens.

Admissions

Arden’s admissions team are the friendly people you will speak to when you first enquire about a course. If you want to find out more about the university, our courses, or to check if you have the right qualifications to enrol, then they will help you. Our team of dedicated admissions advisors are there to help you choose the right course and guide you through the application process. Simple!

We help people who are considering studying with us, whether they want to know more about who we are, or which courses they are eligible for or even how the UK student loans process works. We support applicants through the entire process, helping them to complete their application, and then guide them through the enrolment and fee payment stage.

Emma Lanaghan, Head of Admissions

Admissions: 08002687737
Main: +44 (0)2476515700
Email us: info@arden.ac.uk

Academics

The academic resource is an essential part of any university course. At Arden, we have a great team of over 80 expert tutors to guide you through your study. You will get to know them during your course, either through online live seminars and tutorials or through direct contact on email, or web chat. You can contact them when you are unsure about learning materials, ask them to offer further reading or give feedback on assignments.

Our highly experienced tutors are committed to help you through your course. Arden’s tutors all have higher degrees or professional qualifications with many holding doctorates. In addition to being skilled online tutors, most have taught on campus at other universities and many also have years of industry experience which they can use in their teaching. Our tutors go through a rigorous selection process and have the knowledge, experience and commitment to not only help you through your course, but to support your understanding of the subject and develop your skills to support your future career.

Academic Director, John Vaughan

Student Support

Our Student Support team at Arden are friendly, approachable and proactive. You will be assigned a named Student Support Co-coordinator to support your course progress. They will be your key contact for all things like how to access study materials, how to submit your assignment, what happens when you need help and anything else you might need assistance with. Find out more about the support we offer here.

We support students from over 150 countries worldwide, providing pastoral support and guidance through their studies. Our work begins at the point of enrolment and induction and continues to graduation, when we join in celebrating our students’ academic success.

Caroline Stonell, Head of Student Support

Academic Affairs

The Academic Affairs department provides essential administrative services and support to underpin your study with Arden. There are two teams within it – the Quality team and the Registry and Assessments team. The Quality team work with your tutors, your examiners and your student representatives to ensure that your learning experience is of the highest quality. The Registry and Assessments team look after your student record, process all your assessment submissions, release results and organise certificates, transcripts and graduations.

We work mostly behind the scenes to support Arden’s students even when they are not aware of it, making sure that information is clear and accurate, assessments are processed smoothly, standards are maintained and student feedback is taken into account. We also support Arden’s University status by ensuring compliance with government reporting and quality assurance requirements and maintaining our accreditations with UK professional bodies.

Dr Jo Wright, Head of Academic Affairs

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QAA

Arden University is reviewed by the Quality Assurance Agency for Higher Education, the independent body entrusted with monitoring and advising on standards and quality in UK higher education

Click here to read Arden University's latest review report

"Refund Policy" means our policies with regard to the refund of Programme Fees for students located in:

   - EU countries - click here for EU student refund policy

   - Non-EU countries - click here for Non-EU student refund policy